I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more
Company replied
Unit 43 , Ankerside Shopping Centre, B79 7LG Tamworth, GB
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I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more
Company replied
Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues ha... See more
Company replied
Popped into store today to resolve a few issues with an old broadband account. Levi resolved them straight away by sorting my security out on my account so I could re access it and also did me a cheap... See more
Company replied
What a patient and helpful chap Jack is. Nothing was too much trouble. The process was long but that was down to systems, not the sales person
Company replied
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Unit 43 , Ankerside Shopping Centre, B79 7LG, Tamworth, United Kingdom
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Jack was a massive help for me today upgraded my account to what data I needed brilliant staff member

Reply from Vodafone UK - Tamworth
Levi was really good and patient at helping me get rid of Instagram off my phone and got me up and running as the phone was In a mess with adverts. Thank you Levi

Reply from Vodafone UK - Tamworth
Levi was really helpful with me and patient at removing my antivirus scams

Reply from Vodafone UK - Tamworth
Open and honest with my options. Not pushy. Helpful and allowed me to make my decision. Enabled me to make a better deal.
Thank you Levi

Reply from Vodafone UK - Tamworth
Pleasantly surprised. Jack was very helpful and quick

Reply from Vodafone UK - Tamworth
Jack Very professional with a positive approach approach.

Reply from Vodafone UK - Tamworth
Levi was very helpful we went in to get some wifi and he assisted us really well

Reply from Vodafone UK - Tamworth
Jack was really friendly, very helpful and knowledgeable in getting the best deal to suit our needs. Amazing customer service

Reply from Vodafone UK - Tamworth
Really friendly person great services

Reply from Vodafone UK - Tamworth
Levi was great, very patient and assisted with everything we needed on 3 different contracts.

Reply from Vodafone UK - Tamworth
I was dealt with by Jack in a very professional manner and had all queries answered. Overall, I was very pleased with the service I received.

Reply from Vodafone UK - Tamworth
Shane very helpful with my upgrade and new tablet

Reply from Vodafone UK - Tamworth
Great experience for a new phone and plan. Everything explained simply by Jack and whole process took less than 1/2 hour.
Very knowledgeable and easy to understand for me a technophobe

Reply from Vodafone UK - Tamworth
Jack was super helpful and understood exactly what I needed. He was very approachable and friendly and was able to find the most appropriate sim plan for me. Would highly recommend him. Excellent service. 5 stars all round! Thank you!

Reply from Vodafone UK - Tamworth
Great and excellent service from Levi. Very helpful

Reply from Vodafone UK - Tamworth
Shane has been incredibly helpful and patient with me. Can’t fault the service!

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth
Got help from Levi with upgrading. Very helpful and useful with everything .

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth
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