A huge thank you to all the staff at the Taunton branch who went above and beyond to help me get my phone number back after I was robbed on holiday. I was left with no number, no access to my banking... See more
Company replied
26a Fore Street, TA1 1JQ Taunton, GB
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A huge thank you to all the staff at the Taunton branch who went above and beyond to help me get my phone number back after I was robbed on holiday. I was left with no number, no access to my banking... See more
Company replied
We were in Taunton and found this branch of Vodaphone last Saturday We have struggled to understand the process to safely back up the phone without any loss of data before sending it for repair . Sa... See more
Company replied
Sonya has been an absolute star with my self and elderly mother this morning. Neither of us know anything much about phones and Sonya has been so patient, explained everything clearly using language w... See more
Company replied
Visited the Taunton store Vodafone today and was served by a lovely lady called Courtney. She was very helpful transferred all of our data and saved us a lot of money on our mobiles and our broadband... See more
Company replied
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26a Fore Street, TA1 1JQ, Taunton, United Kingdom
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Mo a was very helpful with me moving to a new phone. Thanks to Sam for the coffee

Reply from Vodafone UK - Taunton
Sam was brilliant in helping me get a new phone.

Reply from Vodafone UK - Taunton
Sam was extremely helpful with the whole process of moving my phone over

Reply from Vodafone UK - Taunton
Courtney was brilliant, super helpful and gave me a great deal

Reply from Vodafone UK - Taunton
Visited the Vodafone in Taunton. Very happy with the help received, Courtney was great

Reply from Vodafone UK - Taunton
I had a fantastic experience with Courtney at Vodafone when purchasing my new phone. She was friendly, knowledgeable, and genuinely focused on making sure I got the best deal for my needs. Courtney explained everything clearly, answered all my questions with patience, and made the whole process smooth and stress-free. Her customer service was outstanding, and she really went the extra mile. A credit to Vodafone — thank you, Courtney!

Reply from Vodafone UK - Taunton
Sam was really helpful in supporting my grandmother with her technical difficulties.

Reply from Vodafone UK - Taunton
Excellent customer service from Courtney

Reply from Vodafone UK - Taunton
Taunton team were fantastic. Courtney was top tier. Went above and beyond.

Reply from Vodafone UK - Taunton
We went into your store today looking to change my Husbands phone. We ended up coming out of your store with both of us having new phones and we have also transferred our Broadband service to you.
Mo.A was our advisor and he did a fantastic job.
He explained everything so well to us and helped us save a lot of money so we are very happy. He is a definite asset to your business.

Reply from Vodafone UK - Taunton
We were served by Mo A and his customer service was fantastic. He listened closely to what we needed and found a deal within our price range. Thank you Mo for making the process so easy.

Reply from Vodafone UK - Taunton
Great service from superstar consultant Tom and a very pleasant experience first thing on a Monday morning to kick start the week.
Big thank you.

Reply from Vodafone UK - Taunton
Visited vodafone taunton yesterday and spoke with Sam who with great product knowledge talked us through moving our broadband and mobiles over to vodafone,a very good hour spent and would definitely recommend Sam and vodafone taunton to anyone who wants mobile or broadband.

Reply from Vodafone UK - Taunton
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