I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Location
Switch location8 King Street, TR1 2RA Truro, GB
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Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
4.9
Excellent
354 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Truro
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing customer service
Absolutely amazing customer service . The store manager couldn't of been more helpful. Thank you
March 22, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi Lisa,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The experience was amazing
The experience was amazing. The friendly atmosphere was inviting. Super helpful and made the whole experience fun. Everything was explained to us and Joey made us feel welcome the moment we stepped foot in the door.
Everything that Chris wrote down for me, Joey knew instantly and genuinely spoke fluent Chris.
Amazing job! Thankyou for being so helpful Joey, Aaron & Chris!
March 22, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hello Chelcie,
It's great to hear about the positive experience which you received in store from Joey, Aaron, and Chris, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Maddies looked after us very well, great service, very quick 5 stars
Thank you
March 7, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi Tess. Thank you for your review for Maddies. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It’s was an overall splendid…
It’s was an overall splendid experience.
We was served by Aaron who made what would ordinarily be a stressful task for myself, actually quite an easy and stress free time. He, along with the other staff members were very welcoming and helpful.
We had our 12 week old baby with us who was a little distressed but he had a lot of patience with us and we spoke about his family.
Really couldn’t have asked for much better service than that and would be proud to have him as an employee.
March 12, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi Luke,
This is lovely feedback for Aaron. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Truro
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very happy customer
Aaron was very helpful got me very good deal with my watch and broadband !
March 12, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Aaron was great
Aaron was great. Helped me with my issue on phone and setting up my new phone. So helpful and would always feel comfortable in coming in to see him again. Very knowledgeable also.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi Jess,
Thank you for your review for Aaron. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Truro
We really appreciate your wonderful feedback for Matt, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgrade
Powered, despite technical difficulties, got me a great deal, really happy with everyone, especially Alyssia, thank you very much!!
March 4, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Aaron was brilliant
Aaron was brilliant, sorted my data transfer for me after having issues with my apple account. Top notch service
March 3, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi David,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
All ready a customer good service at…Store Visit
All ready a customer good service at the store in Truro Maddie was very helpful and knowledgeable All good
February 26, 2025
Unprompted review
Reply from Vodafone UK - Truro
We really appreciate your wonderful feedback Mike, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My wife and I recently visited the…
My wife and I recently visited the Vodafone store in Truro to renew our mobile phone contracts. We dealt with a very helpful female assistant called Joey who could not have been more patient and helpful. We will definitely recommend both Vodafone and the Truro store to all our friends and family.
February 24, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hello, John,
It's great to hear about the positive experience which you've had with Truro. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Happy experience in Vodaphone
Chris was excellent and explained everything to me in a clear and concise way. I always have a happy and helpful experience in the Truro Branch I recommend this store.
February 24, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi Angela. Thank you for your review for Chris. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Truro
Hey Clare,
Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service Arron was…
Brilliant customer service Arron was very helpful thanks very much
February 22, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Maureen,
Thanks for letting us know what an amazing job Arron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advice from Maddie about…
Very helpful advice from Maddie about my old phone and on which new one to get. New phone arrived very quickly.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Aaron was very helpful and friendly
Aaron was very helpful and friendly. Recommend him.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
I have been a Vodafone customer for…
I have been a Vodafone customer for many years and after visiting the store today in Truro the in-store service was exemplary from Maddie..... professional, informative and answered our queries with patience and kindness. Maddie is a credit to Vodafone and its great to see a diligent approach to her role as a sales advisor. Highly recommend and many thanks Maddie!
February 14, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi there,
It's lovely to see you had such a positive experience with Maddie. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful advice.
Really helpful advice.
Made everything easy
Very friendly service.
Very pleased.
Would recommend.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thanks for taking the time to write such a great review, Naomi! We love to see it 😁 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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