I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Location
Switch location8 King Street, TR1 2RA Truro, GB
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Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
4.9
Excellent
353 reviews
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Lost my phone
Lost my phone, went and saw Matt in Vodafone and he looked after me, got me a new phone and sim with my old number. Can't fault the team
May 4, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Derek,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really good experience
Sam took the time to listen to our requirements and ensure we got the optimum solution. Very satisfied.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sam went in to great depths to sort out…
Sam went in to great depths to sort out 2 SIM only deals and a mobile broadband deal that suited our needs
May 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie helped me with a bill issue
Maddie helped me with a bill issue. She is a real asset to the shop excellent service
May 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Lyn,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie was very helpful and quickly…
Maddie was very helpful and quickly responded to my questions.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Heidi,
Thanks for the lovely review and the fantastic support you’ve shown for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service! Very helpful knowledgeable and friendly staff member Sam.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Jasmine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* service in store from Jack and…
5* service in store from Jack and Aaron. Issue sorted within minutes and left with my new phone. Restored my faith in Vodafone.
April 26, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Will,
Thanks for the lovely review and fantastic support for Jack and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful!
Both Sam and Joey were super helpful and made the experience simple and effective!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Matthew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddie in Truro
Maddie in Truro. Up to date with technology. She manage to change my plan with vodaphone for the money I am spending
April 23, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron did everything I asked for
April 17, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Rosina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matt is very helpful
Matt is very helpful, and helped with what I needed to arrange a new phone and sim card
April 16, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Sam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt J was amazing
Matt J was amazing. Saved me money and got me a new phone. Would t go anywhere else
April 16, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Aaron the store…
Great service from Aaron the store manager. Saved me a load of money
April 15, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, went above and beyond to help me today. Thank you.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Maxwell,
Thanks for the lovely review and the fantastic support you’ve shown for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam in the Truro shop was so helpful
Sam in the Truro shop was so helpful. Listened to what I wanted - suggested solutions and a plan/ phone that would work for my lifestyle. Thank you for being patient with me!
April 9, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Stephanie,
Thanks for the lovely review and the fantastic support you’ve shown for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Exemplary. Both the store manager and Sam N were fantastic and a great demonstration of how customer service should be handled
April 4, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joey was exeptionally helpful
Joey was exeptionally helpful saved the day after i broke my phone.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Elian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The assistant manager Matt was fab
The assistant manager Matt was fab. He helped me decide on my new pixel 10pro XL. Really happy with the service and also saved me on my bill. Thanks so much
April 1, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
joey was amazing quick service
joey was amazing quick service, very helpful and attentive got me my new phone very quickly and and helped do the transfer
March 31, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Chloe,
Thanks for the lovely review and fantastic support for Joey .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie was extremely helpful and sorted…
Maddie was extremely helpful and sorted the problem with my phone . She was very understanding and extremely helpful.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Clive,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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