I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Location
Switch location8 King Street, TR1 2RA Truro, GB
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Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
4.9
Excellent
353 reviews
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Fantastic service from Joey.
We have multiple phones and broadband and needed to upgrade.
Joey was really helpful and saved us money as well as sorting our phone needs.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady who served me was very…
The lady who served me was very helpful, her name was Joey
February 6, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Sarah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We are very grateful to Jack
We are very grateful to Jack for all his help today. Very professional, clear in all communications, friendly and helpful. We’ve walked away with a great deal. Thanks Jack! 😊
February 4, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jack was great
Jack was great at explaining everything! Really helpful.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Daisy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This was the most perfect example of…
This was the most perfect example of how customer service should be!
Maddie was knowledgeable, professional, efficient and friendly.
She far exceeded our expectations.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Collette,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Speaking to a in shop store person
Speaking to an in store person face to face.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Ms. Carol-Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Been in to the shop seen Jack sorted my…
Been in to the shop seen Jack sorted my new phone out top chap.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was an amazing and very very…
Jack was an amazing and very very helpful!
January 23, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sam from the Truro store was amazing…
Sam from the Truro store was amazing went above and beyond making me a very satisfied customer.
January 16, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Mark,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable staff
Friendly knowledgeable staff
Happy to help and patient when you forget your PIN
Thank you Joey
January 16, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Mat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Straight to the point
Straight to the point. Best deal offered instantly. All optional extras disabled by default. Can't thank Joey enough. Need more phone staff like her!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful employees
Amazing store and had a very helpful employee named Jack who helped the best he could for what I was looking for.
Made my day easy.
January 13, 2026
Unprompted review
Reply from Vodafone UK - Truro
Hey Justin,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Truro
Hey Ifeloluwa,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, quick upgrade! in and out in no time, everything very well explained!
December 21, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Lucie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was a pleasant experience
Was a pleasant experience. Very helpful and kind. Step by step of what I would get and what payment came from where. The person who served me was Maddie.
December 19, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Reece,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack, Sam and Joey
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all data from old to new and wanted to be certain that everything was copied and old phone completely wiped clean.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Phil,
Thanks for the lovely review and fantastic support for Jack, Sam and Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was a great help today
Aaron was a great help today, worked promptly and very informative throughout the visit to Vodafone, very knowledgeable and friendly
December 14, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Ashleigh,
Thanks for the lovely review and fantastic support for Aaron. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was amazing so well spoken and was…
Was amazing so well spoken and was really friendly looking forward to visiting again Maddie is amazing thank you
December 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Oliver,
Thanks for the lovely review and fantastic support for Was.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was fab what a great member of…
Jack was fab what a great member of staff! Thanks for your help.
December 2, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Lottie,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was really great really happy with…
Jack was really great really happy with the service!!
November 30, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Camille,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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