I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Location
Switch location8 King Street, TR1 2RA Truro, GB
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Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
4.9
Excellent
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Harri at Truro store helped set up a…
Harri at Truro store helped set up a new contract and made a complex process less painful!
November 29, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Catrin,
Thanks for the lovely review and fantastic support for Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service
Matt was an outstanding example of a knowledgeable, intelligent and considerate assistant manager. Promote him now. Not pushy, listened and was very helpful. Went to other places and so glad we came here. Genuinely impressed and a wonderful experience.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Ben,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Jack…
Excellent customer service from Jack throughout, from listening to what I wanted, getting me a good deal and money off. All the staff are welcoming and friendly.
November 27, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Barbara,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable staff
Friendly knowledgeable staff, especially Chris, Matt & Maddie. Managed to save us a lot of money, can’t fault the service.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Zelda,
Thanks for the lovely review and fantastic support for Chris, Matt & Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Prompt almost immediate service from the manager.
Then saw Maddie who quickly sorted our main issue ( technical , my phone not working)
We also wanted to renew contracts and she spent time looking at options and helping us choose.
Completely polite throughout
November 15, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Martin,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful and gave me all…
Jack was very helpful and gave me all the information i needed to decide on which phone to get. He went over and beyond to make sure i got the best phone deal.
November 19, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helped us loads with offers and guiding…
Helped us loads with offers and guiding us on our phone and sim plans. Great experience.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Friendly & helpful service
Joey and Aaron were extremely helpful & friendly solving a fairly complicated number transfer problem, coming up with a unique and easy solution
November 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Jack was very helpful
Jack was very helpful with guiding me through changing my home broadband address. Very patient, friendly and easy to talk to
November 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our colleague helpful and patient while changing your broadband address. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fantastic service from Jack in Truro…
Fantastic service from Jack in Truro Vodafone, Got a great deal bill halved !!
November 8, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's great to know we could help you get a better deal. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly helpful service
Friendly helpful service by Joey and Aaron
November 7, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience with us and we're so happy to hear about the friendly, helpful support. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and friendly service with new…
Excellent and friendly service with new phone and iPad- thanks to expertise of Sam
October 14, 2025
Unprompted review
Reply from Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very friendly and helpful assistance…
Very friendly and helpful assistance from Maddie
October 13, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Staff are great and maddie the person…
Staff are great and maddie the person helping us managed to help us save quite a bit of money 10/10
October 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Maddie was so lovely
Maddie was so lovely, patient and found my son the best deal and phone for him, well recommend.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent experience
Pleasant experience, and saved even more money by altering my monthly phone contract, along with a mobile broadband.
Great help Madeline, excellent customer services! (From the Cream Tea Duo!).
October 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really friendly customer service
Really friendly customer service. Employees were really supportive in helping me find the best phone for me and making sure i understood my new contract.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Outstanding Customer Service - Vodafone, Truro
Both myself and my partner had reason to visit Vodafone Truro to resolve two issues associated with our respective phones. We both wish to express our sincere gratitude to Harri Roberts for his outstanding professionalism and customer interaction. Harri successfully dealt with our issues. Thank you Harri. CL and JR.
October 5, 2025
Unprompted review
Reply from Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sam was amazing and very helpful
Sam was amazing and very helpful. He helped me change from android to iPhone. So friendly and helpful, helped me make an informed decision before switching and also helped us save money on broadband!! Thank you Sam!!!!
September 13, 2025
Unprompted review
Reply from Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Aaron was very helpful and all the…
Aaron was very helpful and all the staff thanktou for tour help
September 8, 2025
Unprompted review
Reply from Vodafone UK - Truro
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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