Vodafone UK - Uxbridge Chimes Centre Reviews 

219
TrustScore 5 out of 5

4.8

Unit 240 Chimes Centre, UB8 1GB Uxbridge, GB


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Rated 5 out of 5 stars

Thank you so much to Abdulahi, he was very helpful and nice. He explained everything amazingly and we will definitely be coming back to Vodafone in Uxbridge!!

Company replied

Rated 5 out of 5 stars

Having struggled to get anywhere online, using the app or even getting through via phone to find new contracts, decided to try visiting the Vodafone store in Uxbridge. Definitely glad I did! Great tea... See more

Company replied

Rated 5 out of 5 stars

Khalid assisted me today in the Uxbridge store. I was without service for 5 days and really stressed about it. He assured me everything would be okay, and delivered 5 star service by ensuring I was co... See more

Company replied

Rated 4 out of 5 stars

He was very informative and filled me in on all the deals going at this moment in time so I could make a saving. Process was a little slow, but he was patient and polite.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Uxbridge Chimes Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 240 Chimes Centre, UB8 1GB, Uxbridge, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

219 reviews

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4.8

All reviews

(219)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful me member of staff

Very helpful me member of staff. Mehrban was very good.

January 8, 2026
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

December 29, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samanth from Uxbridge Vodafone store is…

Samanth from Uxbridge Vodafone store is an amazing staff member person his willingness to help and sort out issue is outstanding.

December 15, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Rudra,

Thanks for the lovely review and fantastic support for Samanth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. An asset to Vodafone. Quick, credible and reliable . Sam was amazing 👏

December 15, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Kay,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from the Uxbridge team

Great service from the Uxbridge team. Amazing help from Abdulahi. Excellent and I will be returning

December 6, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Jasbir,

Thanks for the lovely review and fantastic support for Abdulahi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

A big thank you to Sam who helped my elderly Mum and I with a sim only plan for my mum who had been paying a lot for data on another network when she only needs a mobile to make a few phone calls. Great advice, quick and easy! A breath of fresh air!

November 22, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Jane,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Merhban was very helpful, gave lots of information, answered every question and we even got a little discount

November 7, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Merhban was excellent

Merhban was excellent! I take ages to make my mind up, he spent ages with me explaining all the different packages and working out the maths to help me pick the best option for me. I am very pleased with the service I received.

November 3, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hi. We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received while choosing the option that best suits your needs. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service, with a smile and a very helpful manner..

Very good service.by Shanthos in resolving a Sim card error, by me. All reolved.
He then checked my account - being amazed that I had been with Vodaphone since 1989 - and found that I was out of contract on three phones.
He did some checking and came back wih an excellent deal, "More data, Less cost."
What is not to like?

November 2, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Khaled was amazing the service I've…

Khaled was amazing the best service I've ever had.

Really knew his job role and being respectful and up to date with the best prices vodaphone offer.

October 3, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Brinder,

Thanks for the lovely review and fantastic support for Khaled.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Quick service

September 28, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Miguel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient and straight to the…

Very efficient and straight to the point …. Omar wasn’t pushy , he gave me options and took time to explain what is best for me by saving my monthly payments of course … all in all very well pleased !

September 24, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Tinuola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good Customer Service

Professional service from a knowledgeable individual

September 16, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

September 13, 2025
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I switched over from Vodafone pay as…

I switched over from Vodafone pay as you go plus to a Vodafone contract which was not an easy step over the phone? However when I visited the uxbridge store, store manager Prince was absolutely exemplary. Go there if you want to be square.

September 6, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

We appreciate your feedback. We're glad your in-store experience was exemplary.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Switching Broadband to Vodafone

Having had very poor customer service from our existing broadband provider, we went into Vodafone's shop in The Chimes in Uxbridge on to enquire about switching. Juna was a breath of fresh air. Not only was she highly personable but knowledgeable as well. Her communication skills are excellent. By the time we had finished, not only did we switch our broadband but we bought two new phones as well. Sam, equally, was very helpful and patient. Many thanks.

August 26, 2025
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

We are happy to hear that you had such a positive experience and that the teams expertise led you to switch your broadband services and purchase two new devices.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremly knowledgable

Juna was extremly knowledgable, helpfull and very friendly.

August 22, 2025
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was lovely to meet with sam

It was lovely to meet with sam . Brilliant communication and excellent dealing .

Very helpful to choose appropriate plan .
Highly recommended

August 8, 2025
Unprompted review
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Reply from Vodafone UK - Uxbridge Chimes Centre

Hey there,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone in Uxbridge have excellent…

Vodafone in Uxbridge have excellent customer services. I had so many problems with my old net work that I decided to change my network to Vodafone and I am so pleased I did. I went into the Vodafone shop in Uxbridge and was help by a pleasent chap named Sam and he could not have been more helpful, he was friendly, polite and professional. He sorted everything out for me and explained everything thoroughly. Thank you so much Sam. Everyone in the shop was friendly and polite dealing with other customers.

August 4, 2025
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Sunshine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a lady call Juna she…

I was served by a lady call Juna she was amazing thanks

July 28, 2025
Unprompted review
Vodafone UK - Uxbridge Chimes Centre logo

Reply from Vodafone UK - Uxbridge Chimes Centre

Hey Dawit,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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