I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Nimra was great sorted out my direct debit issue

Reply from Vodafone UK - Walsall
Really good and fast customer service. Jay and Nimra were very helpful with finding us wxactly what we need. 100% recommend.

Reply from Vodafone UK - Walsall
Good service today from Leilani in store many thanks

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Excellent customer service, I've been with Vodafone for 10 years and this visit was my best experience ever and got a great deal. Riahan was really helpful and a credit to your company.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
I came into store with a huge problem, but between Mitch and Raihan, and there un-waveable hard work and detective skills they got my issue resolved, i can not thank them enough.

Reply from Vodafone UK - Walsall
Jay sorted out my phone for me brilliant customer service

Reply from Vodafone UK - Walsall
Great service by jay in the Walsall store

Reply from Vodafone UK - Walsall
Amazing service jay and amrik well appreciated

Reply from Vodafone UK - Walsall
Friendy service and very informative.
Great service received! By Amrik and Jay C will defo come bk

Reply from Vodafone UK - Walsall
I purchased a new phone and Rihan was extremely helpful and knowledgeable in assisting with transfer of pictures, storage etc…
Would highly recommend Vodaphone Walsall

Reply from Vodafone UK - Walsall
Amrik helped me understand the value of contract as I was spending to much pay as you go definitely recommend to my friends and family I’m saving a lot of money now

Reply from Vodafone UK - Walsall
Mitch în vodafone walsall was great helped me get a £10 pay as you go sim card

Reply from Vodafone UK - Walsall
Mitch from Vodafone Walsall branch was very helpful when I went in today great customer service and really nice people

Reply from Vodafone UK - Walsall
Mitch was great for me added my daughter to my plan nice and quick and easy

Reply from Vodafone UK - Walsall
Great customer service - welcoming. Great discounts.

Reply from Vodafone UK - Walsall
Jays and raihans customer service was brilliant brought over 3 lines from ee sorted me out good prices very good customer service.

Reply from Vodafone UK - Walsall
Fantastic service in store from Raihan
Very helpful and knowledgeable about all the services required
My broadband and mobile phone services sorted
Many thanks

Reply from Vodafone UK - Walsall
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