Vodafone UK - Walsall Reviews 

520
TrustScore 5 out of 5

4.9

37-39 Park Street, WS1 1LY Walsall, GB


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Rated 5 out of 5 stars

I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more

Company replied

Rated 5 out of 5 stars

We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money

Company replied

Rated 4 out of 5 stars

Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys

Company replied

Rated 5 out of 5 stars

Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walsall

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37-39 Park Street, WS1 1LY, Walsall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

520 reviews

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1-star

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4.9

All reviews

(520)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Nimra was great sorted out my direct…

Nimra was great sorted out my direct debit issue

January 6, 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Theo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good and fast customer service

Really good and fast customer service. Jay and Nimra were very helpful with finding us wxactly what we need. 100% recommend.

January 5, 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Dan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra and zee were great

January 3, 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Gowtham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good service today from Leilani in…

Good service today from Leilani in store many thanks

January 3, 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Desmond,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Zee

Thanks Zee, your help was appreciated

January 3, 2026
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Ryan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I've been with Vodafone for 10 years and this visit was my best experience ever and got a great deal. Riahan was really helpful and a credit to your company.

December 28, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone odafone Walsall

Great team very helpful

December 26, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store with a huge problem

I came into store with a huge problem, but between Mitch and Raihan, and there un-waveable hard work and detective skills they got my issue resolved, i can not thank them enough.

December 18, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hi ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mitch and Raihan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay sorted out my phone for me…

Jay sorted out my phone for me brilliant customer service

December 15, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by jay in the Walsall…

Great service by jay in the Walsall store

December 13, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service jay and amrik well…

Amazing service jay and amrik well appreciated

December 11, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Wesley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendy service and very informative.

Friendy service and very informative.
Great service received! By Amrik and Jay C will defo come bk

December 11, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

I purchased a new phone and Rihan was extremely helpful and knowledgeable in assisting with transfer of pictures, storage etc…
Would highly recommend Vodaphone Walsall

December 9, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Jodie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amrik helped me understand the value of…

Amrik helped me understand the value of contract as I was spending to much pay as you go definitely recommend to my friends and family I’m saving a lot of money now

December 8, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Mustafa,

Thanks for the lovely review and fantastic support for Amrik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch în vodafone walsall was great…

Mitch în vodafone walsall was great helped me get a £10 pay as you go sim card

December 8, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Liliana,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch from Vodafone Walsall branch was…

Mitch from Vodafone Walsall branch was very helpful when I went in today great customer service and really nice people

December 8, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Kirsty,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mitch.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mitch was great for me added my…

Mitch was great for me added my daughter to my plan nice and quick and easy

December 6, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Isaac,

Thanks for the lovely review and fantastic support for Mitch.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service - welcoming. Great discounts.

December 5, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Tina,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jays and raihans customer service was…

Jays and raihans customer service was brilliant brought over 3 lines from ee sorted me out good prices very good customer service.

December 1, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Raheela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service in store from Raihan

Fantastic service in store from Raihan
Very helpful and knowledgeable about all the services required
My broadband and mobile phone services sorted
Many thanks

December 1, 2025
Unprompted review
Vodafone UK - Walsall logo

Reply from Vodafone UK - Walsall

Hey Nuno,

Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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