I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
Location
Switch location37-39 Park Street, WS1 1LY Walsall, GB
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See what reviewers are saying
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Walsall
Written by the company
Contact info
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
4.9
Excellent
520 reviews
Asks customers to review
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Nimra and jay helped with swim swap
January 15, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Saadia,
Thanks for the lovely review and fantastic support for Nimra and Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
I went in to the store today with a technical issue on my phone, i was told i could upgrade and trade in my current phone, Jay and Nimra helped me choose which phone and contract, best service I received today in the Walsall Vodafone store. Jay explained everything in detail and all the offers, Nimra was excellent, really nice and chatty, good customer service. Excellent members of staff! Thank you..
Sarah Jenkins
January 15, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nines helped me a lot with my billing…
Nines helped me a lot with my billing and had the best customer service
January 15, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Afolabi,
Thanks for the lovely review and fantastic support for Nines.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was great help in-store with Zeyneb
January 14, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Zeyneb who was really…
I was served by Zeyneb who was really helpful and went through a lot of options with me.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Graham,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeyneb and Amrik were very patient anf…
Zeyneb and Amrik were very patient anf helpful, thank you for all your help
January 13, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Suzanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Zeyneb and Amrik for your…
Thanks Zeyneb and Amrik for your brilliant service!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Zhiyar,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zeyneb and Amrik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amrik is super suportive and great in…
Amrik is super suportive and great in his job, everything is explained very clear and he managed to sort ex managers mistakes. Zeynab is full of knowledge and amazing and customer service! Thank you
January 13, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hi Akvile,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amrik —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jay at Walsall was great best customer…
Jay at Walsall was great best customer service
January 12, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Derek,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nimra and jay were very good.helped me…
Nimra and jay were very good.helped me find thr best phone
January 11, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Lee,
Thanks for the lovely review and fantastic support for Nimra and Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Jay gave me the best…
Great service by Jay gave me the best offers available
January 10, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey John,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Raihan
I was served by Raihan. He was very kind and very informative and very welcoming and made me feel happy and great customer service. Thank you
January 10, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Felix,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will from Leeds gave the best advice…
Will from Leeds gave the best advice and gave great customer service, even saved me a bit of cash on my existing plan, a very pleasant and helpful young0 man
January 8, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Faye,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My experience was amazing nimra and rai…
My experience was amazing nimra and rai were very helpful and explained how our sims would work. They found the best deal to suit our needs. Overall an excellent service.
Thank you
January 7, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very pleased with the staff today…
I was very pleased with the staff today they were brilliant thank yiu Raihan
January 7, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Raihan
Great experience with Raihan. Knows his stuff about phones and was looked after.
January 6, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Colsuma,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Will
Fantastic service from Will, extremely professional, took his time to explain everything to me in great detail and he was also patient with me allowing me time to think. Excellent service.
January 6, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Hennessy,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey Jagroop,
Thanks for the lovely review and fantastic support for Nimra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and helpful team at Walsall branch
Nimra at the Walsall branch is in training but she has been so kind and helpful. I was so confused and worried with my billing but she explained everything so clearly.
Fast and good service today, thank you guys!
January 6, 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hi Lorena,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nimra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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