I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Jay helped me with a new upgrade and transfered everything on the phone for me was a great help and would definitely recommend brilliant service from Jay and his colleague raihan

Reply from Vodafone UK - Walsall
The staff were very polite and knowledgeable about the goods on offer. Everything went without a hitch, very pleased!

Reply from Vodafone UK - Walsall
Ibraheem Ali was very helpful and very kind. Brilliant customer service

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
The experience was super super good with Ibraheem. He's a very good man

Reply from Vodafone UK - Walsall
The colleague IBRAHEEM who treated me was superb 👌, he knows he's stuff, help you with everything

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Today I had a great time with Raihan he’s very helpful. honestly, he’s very very good customer service. I had a really nice experiences today. Me and my brother we went to Vodafone store and you even my brother he was saying he’s really nice guy I 100% recommended if anyone’s looking for help with anything, he will explain to you very well and understandable .
Thank you Raihan.

Reply from Vodafone UK - Walsall
Nimra was a great help. Shout out for helping me choose which device plan

Reply from Vodafone UK - Walsall
I was instore with Nimra, Zeyneb and Amrik. I was very pleased with the service, thank you.

Reply from Vodafone UK - Walsall
He understood my needs and helped me get what I wanted sorted

Reply from Vodafone UK - Walsall
Shout out to nim for helping me out for my broadband and SIM and zee for service

Reply from Vodafone UK - Walsall
I am happy with the customer service

Reply from Vodafone UK - Walsall
My boss an myself popped into Walsall Vodafone to get a sim swap service was great 5* thank you amrik

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra helped me alot with everything i needed

Reply from Vodafone UK - Walsall
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