I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Raihan was very nice and helpful with what we needed.

Reply from Vodafone UK - Walsall
Raihan was very helpful, guided me through the contract and made everything very smooth and efficient great customer service

Reply from Vodafone UK - Walsall
Nimra was really good thanks for the help

Reply from Vodafone UK - Walsall
Raihan got us a cheaper deal on a better phone! Will definitely use again when needed.

Reply from Vodafone UK - Walsall
nimra helped alot today honestly she helped me go through each option and help me choose what is suitable for me

Reply from Vodafone UK - Walsall
Nimra was great help thanks for her service

Reply from Vodafone UK - Walsall
My experience was good, the staff explained and gave me a lot of options.

Reply from Vodafone UK - Walsall
Great help from nim helped me choose which phone is convenient for me and very nice service

Reply from Vodafone UK - Walsall
Mo is brilliant! Went in with a faulty phone and he went above and beyond! Left with a better phone than I started with very happy and couldn’t fault the service

Reply from Vodafone UK - Walsall
Very happy with what ibraheem ali is done for us and very proffesional and polite

Reply from Vodafone UK - Walsall
Mo , he is a great and very helpful person.. absolutely brilliant

Reply from Vodafone UK - Walsall
Ibraheem Ali, at the Walsall town centre branch was great to speak to. He has great knowledge and was very helpful.

Reply from Vodafone UK - Walsall
Ibrahim Ali was very respectful, confident and shows that he knows what he is doing. I recommend him to anyone who will use your service

Reply from Vodafone UK - Walsall
Ibraheem provided excellent service, supporting me with taking out a new contract.
He ensured I was fully aware of the ins and out of the contract and ensured I was satisfied.

Reply from Vodafone UK - Walsall
Excellent service from Raihan. Came out with new phone and swopped to broadband. Cheaper aswell. All in all glad I went to Vodafone Walsall

Reply from Vodafone UK - Walsall
Ibraheem Ali was very kind and overall really good experience.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Unbelievable service raihan who sortedy new fone was very informative and helpful

Reply from Vodafone UK - Walsall
Grate experience at the Walsall branch Nimra is a credit to the company very polite and professional came in to branch to collect new phone was seen to promptly and felt welcome by all the staff 10/10 experience

Reply from Vodafone UK - Walsall
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