I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Jay and nimra perfrct help thankyou so much

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Very patient and understanding and polite

Reply from Vodafone UK - Walsall
Very freindley and calm atmosphere Rahain was brilliant and very nice 10 out of 10 thank you so much im very happy to be going with Vodafone .

Reply from Vodafone UK - Walsall
Visiting the Vodafone branch in Walsall was an absolute delight, thanks to Jay and Raihan. Both were incredibly helpful, respectful, and approachable, creating a truly welcoming atmosphere. They went above and beyond to assist with all my needs even exceeding their standard duties to ensure I was taken care of. They are fantastic ambassadors for the brand, and I truly hope their exceptional service is recognised

Reply from Vodafone UK - Walsall
Zara gave me great options for broadband !!

Reply from Vodafone UK - Walsall
Nimra had the best service thank you for greeting me in nicely and helping me out

Reply from Vodafone UK - Walsall
Nimra was extremely helpful in sorting my problem, I thank her very much

Reply from Vodafone UK - Walsall
Very helpful and good information
Pleasant approach
Very patient with senior citizens who are not good with technology.

Reply from Vodafone UK - Walsall
Friendly, knowledgeable, listened, knew what there were doing

Reply from Vodafone UK - Walsall
I had some issue with my network. A wonderful employee Mister Ibraheem Ali helped me. He was super nice and cooperative. God bless him : 10/10 customer services.
Thank you so much

Reply from Vodafone UK - Walsall
Ibraheem was very helpful and gave great customer service.

Reply from Vodafone UK - Walsall
The staff were extremely helpful and accommodating, they went above and beyond to ensure to had the best deal for the cheapest price that was possible. I would like to send a personal thanks to Raihan,Nimra, Helmiah for the devotion to their jobs.

Reply from Vodafone UK - Walsall
Ibraheem Ali has been very good, customer service is excellent and hes very knowledgeable and kind

Reply from Vodafone UK - Walsall
Ibraheem Ali very good service kind and helpfull.

Reply from Vodafone UK - Walsall
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