I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
I visited the store to collect S24 galaxy android and broadband router. Rafael was knowledgeable , friendly, and had great customer service. Any problems and questions I had, Rafael was able to assist... See more
Company replied
Written by the company
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service adviser was very friendly and sorted out the issue immediately and in an easy to understand manner.

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
My experience was brilliant with Azhara. She is a good business representative. I wish her more good time with your company.

Reply from Vodafone UK - Walsall
Zara had given me great options on a new phone deal and the service was amazing

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Jay was great !!!
He gave me lots of options and great deal on my upgrade .

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra attended to me and she was very nice and communicated all terms properly. Customer service was top notch
The store was also very comfortable and quiet

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Azhara was great, she sorted out my phone and switched me from EE to Vodafone on my broadband saving me over £30. I am very happy.

Reply from Vodafone UK - Walsall
Lovely experience with Nimra, great help thank you

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Zara was great she gave me good deal on my upgrade!

Reply from Vodafone UK - Walsall
Nines was wonderful help with my Hbb. Helped me to choose which is more suitable for me. Lovely experience!!

Reply from Vodafone UK - Walsall
I needed a contract and i’m with Vodafone with a great deal, all special thanks to Nim for her help and support she gave and give the best advice for which contract is suitable. Highly recommended, for those that unsure for which mobile service to go for, best one is Vodafone, definitely ask for Nim she will help you out for the best budget that you need 😊

Reply from Vodafone UK - Walsall
Zara was very helpful today, I asked her for an upgrade opportunity and she looked into it for me and explained everything very well in a very polite and professional manner.

Reply from Vodafone UK - Walsall
Raihan is very helpful and explains everything. He is very professional

Reply from Vodafone UK - Walsall
Rapid customer service and very friendly and resolved my issues!

Reply from Vodafone UK - Walsall
Azhara was absolutely brilliant, sorted out my broadband my sim package and got me a great tablet deal.

Reply from Vodafone UK - Walsall
Jay and nimra perfrct help thankyou so much

Reply from Vodafone UK - Walsall
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.