I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
37-39 Park Street, WS1 1LY Walsall, GB
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I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
I visited the store to collect S24 galaxy android and broadband router. Rafael was knowledgeable , friendly, and had great customer service. Any problems and questions I had, Rafael was able to assist... See more
Company replied
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37-39 Park Street, WS1 1LY, Walsall, United Kingdom
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Zara helped us work through the different packages and gave the best deal possible. Happy with the end decision.

Reply from Vodafone UK - Walsall
Excellent service from Azhara and very pleasant and helpful highly recommend

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra helped me a lot today fantastic service!!!

Reply from Vodafone UK - Walsall
Great help and very thorough. Knows what she is talking about and is very confident (Zara)

Reply from Vodafone UK - Walsall
Nimra greeted me, very lovely lady. thankyou so much. definitely recommend to see her

Reply from Vodafone UK - Walsall
Great experience with Vodafone. Raihan was very helpful, professional, and friendly. He answered all my questions clearly and made the whole process smooth and easy. Excellent customer service thank you, Raihan.

Reply from Vodafone UK - Walsall
Came into the Vodafone store in Walsall to enquire about a new phone Raihan went above an beyond to make sure I was satisfied and found the right package for me he is an asset to this store

Reply from Vodafone UK - Walsall
Nimra was great help shout out to her!!!!

Reply from Vodafone UK - Walsall
Nim has made my experience really good would recommend seeing her

Reply from Vodafone UK - Walsall
Nimra has helped me with my billing. Thank you a lot!

Reply from Vodafone UK - Walsall
Nimra was very kind and helped alot with my upgrade

Reply from Vodafone UK - Walsall
Thanks Nim for great help. Made me feel really welcomed

Reply from Vodafone UK - Walsall

Reply from Vodafone UK - Walsall
Nimra made my experience really good, helped me a lot. Will recommend

Reply from Vodafone UK - Walsall
Happy with jays customer service at store he helped me to get new sim card for my phone very happy

Reply from Vodafone UK - Walsall
Shout out to Nim for helping me for what I needed. Fast help

Reply from Vodafone UK - Walsall
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