Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... See more
Company replied
Location
Switch location2 High Street, EN8 7BY Waltham Cross, GB
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Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... See more
Company replied
Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better
Company replied
Daniel was very helpful in dealing with my request, he listened to all my needs and chose the perfect plan for me. This shop has very good customer service and all staff are polite and kind. Ecem was... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Waltham Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 High Street, EN8 7BY, Waltham Cross, United Kingdom
4.9
Excellent
151 reviews
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I went to the shop like more than 10…
I went to the shop like more than 10 time for the past 3 weeks even I got irritated but Raul didn't he always approached me with a smile and good attitude he went above and beyond to solve my problem and iam thankfull for your service Raul.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey,
Thanks for the lovely review and fantastic support for Raul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Both guys was very nice but Raoul was…
Both guys was very nice but Raoul was very professional
March 16, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Vodafone store in Waltham Cross
Vodafone store in waltham cross: was served by a wonderful gentleman (Ashley).
His advice was very clear, concise, and most importantly, HONEST.
I couldn't have asked for better service for sure.
Thank you Ashley! People like you will keep customers returning 🙂
March 5, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Serpil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely superb
Raul was very helpful in explaining and getting me a new plan. He was patient and I didn't feel pressured to buy at all. Thank you Waltham Cross.
February 12, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
I went into Vodafone wanting a new phone but unsure if which one to get. Mert was incredibly helpful at talking me through the options and finding the best deal for me.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Saimen,
Thanks for the lovely review and fantastic support for Mert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Everything was made clear avoided any confusion
January 31, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The professionalism of the member of…
The professionalism of the member of staff. Lex was amazing. She knows so much, and she was so friendly and approachable. Exemplary member of staff
January 6, 2026
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Nathan,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really personal and professional…
Really personal and professional advice! Thank you Lex!
December 20, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Anya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lex was the best
Lex was the best , extremely professional , fast and efficient , I was thinking it changing network provider but she made us a deal we couldn’t refuse!! She is the key to this successful Vodafone shop, very pleasant experience , will come back for her specifically , briliant work!!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Maria,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service
Very bubbly and great atmosphere.
Lex was very helpful and knowledgeable about the products in question.
I bought new phone and contract
December 10, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Ali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lex is the most amazing colleague I’ve…
Lex is the most amazing colleague I’ve had experience with in vodaphone the whole to years I’ve been with them !
Definitely a hard worker. Understanding , professional but kind and engaging. I felt very confident and comfortable with the process and I’d be happy to come back.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Shan,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was made to feel comfortable and was…
Was made to feel comfortable and was given a great deal on everything we came in for
December 2, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Sotitus,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lex she is very sweet and attentive and…
Lex she is very sweet and attentive and you do your job really well. I’m very happy with your help — thank you, Lex
December 2, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff here are amazing
The staff here are amazing. I needed an urgent upgrade and they sorted me out quickly with no hassle or fuss. They gave me a great plan and a lovely new phone. Super friendly team and a huge credit to Vadafone. Thanks Prince and team, you are amazing!
November 21, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Prince
Prince helped work out the issues on new phone and now im a happy customer 😊 aprechate the store was busy but he was still very attentive and seemed to enjoy helping me resolve my issues
November 22, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Lilly,
Thanks for the lovely review and fantastic support for Prince.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lex was amazing
Lex was amazing, she explained everything throughly, was very helpful , kind and professional. She is a real addition to this Vodafone shop.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Hey Daniel,
Thanks for the lovely review and fantastic support for Lex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly gets the job done!
Really friendly gets the job done!
November 18, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
Thank you for your positive review,
Vodafone Social Media Team
Reply from Vodafone UK - Waltham Cross
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Prince
Prince was extremely helpful and efficient. Great experience. Thank you
November 15, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great experience …
Prince was an efficient, friendly and understanding advisor. He listened well to what I needed and made me feel valued as a long term customer
November 14, 2025
Unprompted review
Reply from Vodafone UK - Waltham Cross
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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