Vodafone UK - Waltham Cross Reviews 

151
TrustScore 5 out of 5

4.9

2 High Street, EN8 7BY Waltham Cross, GB


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Rated 5 out of 5 stars

Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... See more

Company replied

Rated 5 out of 5 stars

Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... See more

Company replied

Rated 4 out of 5 stars

Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better

Company replied

Rated 5 out of 5 stars

Daniel was very helpful in dealing with my request, he listened to all my needs and chose the perfect plan for me. This shop has very good customer service and all staff are polite and kind. Ecem was... See more

Company replied


Company details


Contact info

  • 2 High Street, EN8 7BY, Waltham Cross, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Callum in store

Great service from Callum in store, thank you!

July 29, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Hey Obiora,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything is good !!

Everything is good !!! The guy was awesome

July 26, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Hi there,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Technical Support from Lake the Store…

Technical Support from Lake the Store Manager was excellent. Very professional and patient for two older customers not particularly computer etc. safe.

July 6, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Hey Maureen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Understood my needs

Thanks to the team in store for there brilliant service.

June 23, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to shopping in Vodafone store…

I came to shopping in Vodafone store the staff was very friendly and helpful,thanks.

June 26, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Hey Gurkan,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Legends😂

Very helpful people.
Good environment all round.

June 26, 2023
Unprompted review
Vodafone UK - Waltham Cross logo

Reply from Vodafone UK - Waltham Cross

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

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