Vodafone UK - Walthamstow Reviews 

150
TrustScore 5 out of 5

4.8

37B Selbourne Walk,Walthamstow, E17 7JR London, GB


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Rated 5 out of 5 stars

Hardev was absolutely amazing. He went above and beyond to help me sort my phone out at a time when i was going on holiday the next day and things were time sensitive. He is a brilliant professional.... See more

Company replied

Rated 5 out of 5 stars

In the walthamstow mall vodaphone, my wife and I were helping by a very personable sales Rep named David. He was able to help us with speed and humour, alongside honest advice and promoting the right... See more

Company replied

Rated 5 out of 5 stars

Maaria was helpful, patient and kind. She made our whole experience less stressful and super easy. She took us through the process perfectly and with great knowledge. She stayed over to make sure ever... See more

Company replied

Rated 5 out of 5 stars

Ruby is incredible, she made what could have been a really stressful situation of a stolen phone, much easier. She was so calm knew exactly what to do and was really supportive. Offering advice about... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walthamstow

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37B Selbourne Walk,Walthamstow, E17 7JR, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

I received outstanding service from the…

I received outstanding service from the store manager, Teelash. His support and advice were truly exceptional. As a loyal Vodafone customer for over 10 years, I’ve seen the service continually improve—and today was a perfect example of that. Teelash went above and beyond, and the rest of the staff were also very courteous and professional. A great experience overall!

April 21, 2025
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Noor,

Thanks for the lovely review and fantastic support for Teelash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant worked tirelessly to…

The assistant worked tirelessly to ensure that my new phone was adequate for all my needs

March 17, 2025
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hello Andrew,

This is great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Tanzeel

Dealt with Tanzeel, so helpful, excellent service, would defo recommend

March 11, 2025
Unprompted review
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Reply from Vodafone UK - Walthamstow

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Big thank you to Mohammed at…

Big thank you to Mohammed at Walthamstow’a vodaphone branch for great personal service recently, taking tine to advise on the best solutions for me. Customer care at its best!

January 16, 2025
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hello, Tony,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Mohammed.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amzing service from Hadi

Amzing service from Hadi, talented young boy

January 18, 2025
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Irakli,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Hadi

January 18, 2025
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Mubushra,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I wanted change my contract and they…

I wanted change my contract and they were ao helpfull doing it for me.

January 1, 2025
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed gave me the best service!

Mohammed gave me the best service!

December 28, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hello, Ayshe,

This is great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I took a contract with Vodafone and the…

I took a contract with Vodafone and the service by Ferraz was amazing. Very friendly and highly recommend👌

December 22, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Swapna,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in store today by Tee and…

Great help in store today by Tee and Ferraz who helped me after my phone was stolen!

Thank you so much for the help and fun in store too.

December 13, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience with at the Vodafone Walthamstow branch

Had a great experience with at the Walthamstow branch. I was seen by Tanzeel who was very professional in what he was doing. I would differently recommend

December 9, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hello, Deon,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been in branch vodafone in…

I have been in branch vodafone in Walthamstow to renew my Broadband
So I just wanna say thank you shalat , for your help to give me a good offer .

November 20, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Ibrahim,

Thanks for the great feedback for Shalat, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a lovely lady called…

I was served by a lovely lady called Maaria she provided great customer served and was very helpful. Will definitely be coming back

September 8, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Mary,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone in walthamstow…

Went to Vodafone in walthamstow selbourne walk mall. I was served by Hadi. He was very helpful and diligent in ensuring I found the best deal for my son's first ever phone

September 7, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Sadia,

Thanks for letting us know what an amazing job Hadi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Tanzeel in Walthamstow

Excellent service by Tanzeel in Walthamstow

August 29, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Ghazanfur,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to Vodafone Walthamstow

Went to Vodafone Walthamstow, the manager David was extremely helpful and the service was great, will recommend

August 28, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Faisal,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

I was served by Maaria who had no…

I was served by Maaria who had no interest in being there, did not give me any information on what offers were on. When I walked in she remained seated and not at all welcoming. It’s almost as if I had to constantly ask her the questions to get the answers. There was no protectiveness at all.

After constant asking, she then started reading out the offers online which I could have saved the trip and done myself.

Ended up upgrading to a plan that was not at all any beneficial from my previous one.

Really annoyed and upset by this whole store experience and wish I never upgraded in store.

I later got home and called Vodafone to cancel the plan I had just upgraded to. And staff on the phone were so lovely and helpful and surprise surprise the exact plan I upgraded to in store I got over the phone for £5 cheaper. And were so helpful in upgrading the other 2 numbers on my account without me even mentioning.

August 23, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Figen,

It's disappointing to hear about your recent in-store experience; this is certainly not the experience we want our customers to be having. So we can get this fedback to the store, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got my problem solved and protection…

Got my problem solved and protection plan added to my divice.

August 12, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Ulanda,

Thank you for taking the time to leave a review, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mariaa was really helpful and patient…

Mariaa was really helpful and patient and informative. Helped me and my mum make an informed decision on upgrades and my mum was able to upgrade her contract. Great customer service!

August 10, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SERVICE WITH A SMILE

Met Tanzeel in Vodafone store in Walthamstow. Excellent Customer Service, friendly, professional and informative of options available.
My contract was coming to an end and he ensured I knew what would work best for me.
I'll be coming back to get my tablet in a couple weeks.

August 9, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi there,

It's lovely to see you had such a positive experience with Tanzeel. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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