Vodafone UK - Walthamstow Reviews 

150
TrustScore 5 out of 5

4.8

37B Selbourne Walk,Walthamstow, E17 7JR London, GB


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Rated 5 out of 5 stars

Hardev was absolutely amazing. He went above and beyond to help me sort my phone out at a time when i was going on holiday the next day and things were time sensitive. He is a brilliant professional.... See more

Company replied

Rated 5 out of 5 stars

In the walthamstow mall vodaphone, my wife and I were helping by a very personable sales Rep named David. He was able to help us with speed and humour, alongside honest advice and promoting the right... See more

Company replied

Rated 5 out of 5 stars

Maaria was helpful, patient and kind. She made our whole experience less stressful and super easy. She took us through the process perfectly and with great knowledge. She stayed over to make sure ever... See more

Company replied

Rated 5 out of 5 stars

Ruby is incredible, she made what could have been a really stressful situation of a stolen phone, much easier. She was so calm knew exactly what to do and was really supportive. Offering advice about... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walthamstow

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37B Selbourne Walk,Walthamstow, E17 7JR, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

42,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, explain plans and discounts very clearly.

July 13, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Elizabeth. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks for the super friendly people in…

Thanks for the super friendly people in Vodafone Walthamstow, who really tried helping me.

June 22, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Roy. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Staff need better training.Waiting time…

Staff need better training.Waiting time to log. Not proper system built in place.
I have to wait 2 times Hadi seles representative to reset his system. It is kind of joke.... Store menager Mem was a bit rough. Most of the staff need customer service training. Very bad communication

June 15, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Vladimir,

I'm sorry you've not been happy with the service you've had in store, If you would like to discuss this further or have any outstanding queries, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your Vodafone representative Tanzeel at…

Your Vodafone representative Tanzeel at Walthamstow shopping mall was extremely helpful, patient and polite in assisting me in finding the best plan. He made it a pleasure rather than a chore for me to come in and discuss my contract with Vodafone.

June 13, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Andrew,

Thanks for your 5-star review for Tanzeel. It's great to hear you found the best plan for you and we appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

Tanzeel was very friendly and efficient. He understood my needs and found the best package available. Thank you very much!

June 8, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Mel,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Daniyal Qadeer

Mr. Hadi behaviour and communication is very good he is gentle and sweet.

June 5, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Daniyal. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As Vodafone customer

As Vodafone customer. 1st time i visit the branch. HADI is the sale advisor who help me easily my problem is been resolved. Thank you for best service i had.

June 2, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Voda E17

Tanzeel and zak and ankur were very helpful. Would recommend

May 29, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi Paul,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good men

Good helpul

May 21, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Jan,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Mubarak today!

Spoke to Mubarak today. A wonderful young man who helped me decide on a plan. Very friendly and professional.

May 11, 2024
Unprompted review
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Reply from Vodafone UK - Walthamstow

Hi S,

Thank you for taking the time to review and sharing this great feedback for Mubarak.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mubarak helped me with what I was…

Mubarak helped me with what I was looking for and gave me the best customer experience. He deserves a pay rise!

May 11, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Ehiya,

Thanks for reviewing and sharing your feedback for Mubarak.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Have attended the shop in Walthamstow…

Have attended the shop in Walthamstow and get great help from Memed and Cristina the staff is great and helpful, very satisfied 5 stars
Thank you
Kind regards
Gheorghe

May 10, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Gheorghe,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Zak saved me alot of hassle and…

Zak saved me alot of hassle and arranged 3 lines and also recommend me a really nice samsing watch at 0%. Thank you so much!))

May 5, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi there,

Thanks for taking the time to positively review your experience with Zak!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

5 out of 5 customer service

5 out of 5 customer service!

Mubarak went above and beyond his way to help :)

May 4, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey there Jameela,

This is fantastic to hear! Thanks for taking the time to share this positive feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I am very happy for the customer…

I am very happy for the customer service for hadi .We was very polite, natural So he like to help .Is important understand the knowledge. Well done!!

April 22, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Xavier

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff. Came by the closing time but they still let collect my order

April 8, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Valeria,

Thank you for your review and feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade experience in Walthamstow store.

Served by Christina on 12th March. A very knowledgeable, experienced and charming lady. No hard sell and a smooth upgrade experience. She should be considered for promotion to a more senior role.

March 12, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Graham,

This is a great review for Christina. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service

Hadi in the Walthamstow store was very welcoming and helpful when upgrading my phone and taking out a watch plan

March 11, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Fraser,

What super feedback for Hadi! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mem and team were excellent

Mem and team were excellent. I trust them very much because they gave perfect service. They took responsibility with my query.

February 20, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

That's awesome Ali. It's fab to see Mem and the team were able to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team

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