Vodafone UK - Walthamstow Reviews 

150
TrustScore 5 out of 5

4.8

37B Selbourne Walk,Walthamstow, E17 7JR London, GB


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Rated 5 out of 5 stars

Hardev was absolutely amazing. He went above and beyond to help me sort my phone out at a time when i was going on holiday the next day and things were time sensitive. He is a brilliant professional.... See more

Company replied

Rated 5 out of 5 stars

In the walthamstow mall vodaphone, my wife and I were helping by a very personable sales Rep named David. He was able to help us with speed and humour, alongside honest advice and promoting the right... See more

Company replied

Rated 5 out of 5 stars

Maaria was helpful, patient and kind. She made our whole experience less stressful and super easy. She took us through the process perfectly and with great knowledge. She stayed over to make sure ever... See more

Company replied

Rated 5 out of 5 stars

Ruby is incredible, she made what could have been a really stressful situation of a stolen phone, much easier. She was so calm knew exactly what to do and was really supportive. Offering advice about... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Walthamstow

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 37B Selbourne Walk,Walthamstow, E17 7JR, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

42,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MEM the store Manager

MEM the store Manager, resolve all my problems with contract and new telephone. I have tried to do it from half of the year. He was very very good and profesional. I am very happy, that I came for the place where he work.

February 15, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi there Marzena,

We're so glad to hear you had such a positive experience in store with Mem. Thanks for the review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ankur helped a lot with all my…

Ankur helped a lot with all my question. Best customer service support I got thanks for all help .

February 14, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

HI Priyaaa,

Thank you for your review and feedback for Ankur.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ruby was the best

February 13, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Haki,

Thanks for your review and great feedback for Ruby.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Worst customer service

Worst customer service
Not enough staff

February 4, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi there Nasroulla,

Thank you for sharing your feedback with us. We're so sorry you feel this way! We'd love to turn your opinion into a positive one and assist with any issues you may be having.

Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Rated 5 out of 5 stars

Incredible service

Mem and Hadi have been absolute dreams. My phone was stolen and it’s been a painful process but they were incredibly helpful and I am so grateful!!!

February 2, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Thea,

Thanks for letting us know what an amazing job both Mem and Hadi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina provide Best customer service

Cristina provide Best customer service! Very professional

January 30, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

ABSOLUTELY AMAZING SERVICE FROM MEM AND…

ABSOLUTELY AMAZING SERVICE FROM MEM AND SISI. LOST MY PHONE. THEY SORTED THE IM AND EVEN FOUND A DEAL FOR A NEW PHONE WITHOUT MY BILL GOING TOO HIGH. A LOT OF TIME AND EFFORT WENT IN TO HELP US OUT. FELT GOOD TO HAVE SOME OLD FASHIONED HELP AGAIN. CREDIT TO THE COMPANY BOTH OF THEM. THANK YOU.

January 20, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sisi good service

January 15, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Mamuka,

Thanks for sharing this review for Sisi. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Sisi helped me

Sisi helped me

Thank you

January 15, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Ivan. Thank you for your review for Sisi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had to go help with porting issues sisi…

Had to go help with porting issues sisi dealt with my queries and issues and was helpful

Good work from the team and Sisi

January 15, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Zee. Thank you for your review for both Sisi and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Second day hereand Karolina really help…

Second day hereand Karolina really help me a lot!!!

January 5, 2024
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sisi good service

December 16, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Mariana,

Thanks for the lovely review and fantastic support for Sisi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abu went out of his way to help me set…

Abu went out of his way to help me set up a new plan a set up my new phone. Great service.

December 16, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Kelly,

Thanks for letting us know what an amazing job Abu did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good costumer service

Cristina is a nice, polite and very attentive!!!

November 12, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Thayanne,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina help us a lot and she was very…

Cristina help us a lot and she was very pleasant and communicative. Great job !

November 10, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Lucian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sisi good service

October 23, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey Malvina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

October 19, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Abu,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bill

Most helpful guy from the whole shop is Burry. Thank you to helping me to sort out my bill.

October 9, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hi Ciprian,

Thanks for your review for our Walthamstow store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 1 out of 5 stars

Irresponsible

October 7, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

If there's anything at all you need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went vodafone store today i got two…

I went vodafone store today i got two sim only contract cristina helped us today she was amazing she greeted us with a smile on her face and we would like to thank cristina so much for helping us today.

October 3, 2023
Unprompted review
Vodafone UK - Walthamstow logo

Reply from Vodafone UK - Walthamstow

Hey there,

Thanks for letting us know what an amazing job Cristina did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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