Vodafone UK - Wandsworth Reviews 

194
TrustScore 5 out of 5

4.9

113 Southside Centre,Wandsworth, SW18 4TQ London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!

Company replied

Rated 5 out of 5 stars

Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... See more

Company replied

Rated 5 out of 5 stars

I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... See more

Company replied

Rated 5 out of 5 stars

Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... See more

Company replied


Company details


Contact info

  • 113 Southside Centre,Wandsworth, SW18 4TQ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(194)

39,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ahmad was super helpful

January 13, 2024
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Kevin,

Thanks for your feedback regarding Ahmad. We're glad to hear this!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and explanation of the…

Good service and explanation of the various options.

January 6, 2024
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Nick,

This is lovely to hear and thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and knowledgeable and worked…

Efficient and knowledgeable and worked to find us the best deal possible.
I have been a Vodaphone customer for a long time and will continue to be one with such great service

January 5, 2024
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Leanne. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was outstanding with his service

Waqar was outstanding with his service. He was extremely professional and helped us above and beyond with our phone upgrades. He stayed behind even after the store was closed to help us. We are so appreciative of his time and efforts.

January 3, 2024
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Kendal,

This is a brilliant review for Waqar. Thanks for sharing these kind words.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Waqar is a champion

Waqar is a champion! Great service, patience and expertise.

January 3, 2024
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Craig,

This is lovely feedback for Waqar. Thanks for leaving this review.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team


Rated 5 out of 5 stars

Mr Afridi

Mr. Waqar, has been an excellent guide throughtout the procedure. Went through all my queries one by one and guided me with the best possible outcome. He didn't let me leave unsatisfied. A pleasure doing business with such people.

December 27, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Mohammed,

It's great to hear about your recent experience. Thank you for reviewing, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, all my doubts cleared with a helpful staff, lovely customer service and brilliant professionalism.

December 19, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Nando,

Thank you for taking the time to review and share this feedback

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was great

Waqar was great. He was knowledgeable about the products and services and helped match a plan to my needs taking the time to listen.

November 26, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went today to make an update on my…

I went today to make an update on my contract . Faraz assist me up to standards I needed give me the best option to decide to upgrade my contract. Very good experience overall and very friendly and patient with me .

November 21, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fraz.was a excellent customer service…

Fraz.was a excellent customer service skill. Really appreciate. Thanks Malik

November 18, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Malik,

Thanks for the lovely review and fantastic support for Fraz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to work with providing great…

Easy to work with providing great service
Ahmed

November 18, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Loui,

Thanks for the lovely review and fantastic support for Ahmed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nayab was incredible

Nayab was incredible. She could not have been more helpful with a complicated order and several contract upgrades for my family. A very happy experience - all down to Nayab! Thank you!

November 16, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Ahmad

Great customer service from Ahmad! Very helpful and patient.

November 14, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi M,

Thanks for your review and feedback for Ahmad! It's what we love to see :)

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar

Waqar
Was really good service

November 13, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Nivalda,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Faraz is very knowledgeable

Faraz is very knowledgeable, friendly
Looked after me, Came to get a top up but ended up taking a nice contract. Faraz explained the benefits of having a contract and made sure I was dealt professionally. Was quick and fast

November 13, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Pepe,

Thanks for the lovely review and fantastic support for Faraz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Faraz was incredibly helpful

November 4, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly assistance

Friendly, well informed advisor Faraz. Options presented well and timely assistance given.

November 3, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Marne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Faraz was superb

Faraz was superb! Clear, friendly, efficient and professional!

November 1, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Amy,

Thanks for letting us know what an amazing job Faraz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqr was BRILLIANT!

Waqr was BRILLIANT!! He was so knowledgeable and sorted everything for me!

October 28, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hi Philippa,

Thank you for taking the time to review and sharing this great feedback for Waqr.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the branch in Wandsworth south…

Went to the branch in Wandsworth south side to renew my contract. I had the most amazing customer service by Nayad, she provided professional and exceptional service. I am very pleased with my experience and I will definitely recommend this branch and Nayad as an advisor.

October 14, 2023
Unprompted review
Vodafone UK - Wandsworth logo

Reply from Vodafone UK - Wandsworth

Hey Awooh,

Thanks for letting us know what an amazing job Nayad did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look