Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Location
Switch location45 Cheese Lane, NN8 1EX Wellingborough, GB
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See what reviewers are saying
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wellingborough
Written by the company
Contact info
45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
4.9
Excellent
253 reviews
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Came in to cha ge my phone to sim only …
Came in to cha ge my phone to sim only Raj was great help explainng to me different options. Took time to explain and check everything on my account was okay
January 10, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Elaine,
It's great to hear your feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Not a great experience
I went into the Wellingborough store a few months ago ( I cannot remember the exact date) to see a phone I was interested in person. When I walked in, there was only one person on the shop floor and she was sitting down using her mobile phone. After a few minutes she finally approached me. I wasn’t in the shop for more than half an hour and she mentioned twice that she was assistant store manager (whatever that means in a shop that small) and came across very unbothered and lazy, yet patronising (she spoke to me like I was a child) and spoke incredibly loudly. She was very unprofessional and definitely needs some sales training, as I felt her attitude was “you can buy something now or i’m not interested in talking to you”. Last time I upgraded my phone would have been at least 3 years ago now, I used to see Conner and he was great.
November 8, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Peter,
This doesn't sound like the service we aim to be providing our customers, and certainly not how we want to be leaving customers feeling. It's disappointing to hear about this experience. We'd love the opportunity to help.
To share more feedback, or if you require any assistance, please message us on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wellingborough is great
I order a phone in store to be delivered to the shop, the young gentleman found a great plan and got everything set up for me! I couldn't do it myself, he's a life saver!
He was really helpful and incredibly polite.
January 6, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Janet. Thank you for your review for Adnan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful service karl was very…
Very helpful service karl was very helpful and pleasant.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Bill,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top service from bradley
Bradley was very polite, helpful and patient when explaining deals and new upgrades with phones as I'm not tech savvy. Didn't feel rushed or pressured into anything. He's a great asset to your team and would have him serve me again.
December 28, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Paul,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got New sim.deal
Got New sim.deal. changed number over from 02. Raj explain everthing.
December 9, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Varvara,
Thanks for taking the time to review and share your feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was very good
The service was very good, Taya was very helpful
December 14, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Magdalena,
Thanks for reviewing your recent experience, and sharing this feedback for Taya.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bradley is a credit to the company
Bradley found us an amazing deal and a such a nice young man to talk to.
Appreciate the time he spent to find us the best offer, thank you
December 13, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Raj was great help
Raj was great help. He looked at the bill and checked and explain the charges.
December 13, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Usha,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Karl was a great help in giving me options for a new phone that meet my demands great customer service
December 5, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Peter,
This is lovely feedback for Karl. Thanks for your kind words and taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bradley he was very helpful
I had a good and great experience, and the my friend Bradley he was very helpful to me and for purchase. I am very happy.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Amal,
We're pleased to hear about your recent experience and feedback for Bradley. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Raj was great he sorted us a new phone…
Raj was great he sorted us a new phone out and set up the new device. Would always recommend Vodafone.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Petronela,
Thank you for taking the time to review and share this great feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saw Tay in the wboro store
Saw Tay in the wboro store. Very helpful in upgraded my phone to a new iPhone, went above and beyond to make sure I was happy and left all sorted. Couldn’t thank her enough, amazing.
November 16, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Jeanette,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Karl went above and beyond and was very…
Karl went above and beyond and was very Very helpful and got me out of a sticky situation great service
November 7, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey John,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top notch service
Bradley made a daunting thing so easy for me. He was professional, talked me through what was happening and made .you changing of phones easy and enjoyable.
Bradley is a credit to your company, polite, enthusiastic and listened to what I needed.
This country needs more Bradley's!!!
October 26, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Paul,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very excellent service from Karl
Very excellent service from Karl, thanks.
October 22, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Jason,
We're pleased to hear about your recent experience, and feedback for Karl. Thanks for reviewing.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saw taya today for an upgrade
Saw taya today for an upgrade. Got my cost down and gave good service.
October 6, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taya!
Taya was really nice and explained everything very well. Cannot wait for my new phone to be delivered!
October 6, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi Callum. Thank you for your review for Taya. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raj was absolutely brilliant
Raj was absolutely brilliant, patient and knowledgeable
October 4, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good service from taya today set up sim…
Good service from taya today set up sim and broadband
October 2, 2023
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Ania,
Thanks for the lovely review and fantastic support for Taya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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