Vodafone UK - Welwyn Garden City Reviews 

414
•
TrustScore 5 out of 5

5.0

Unit 27,The Howard Centre, AL8 6HA Welwyn Garden City, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more

Company replied

Rated 5 out of 5 stars

Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have... See more

Company replied

Rated 5 out of 5 stars

I had experienced problems in getting my Samsung Gala xy S24 mobile to use mobile data when wifi was not available. Glen the manager at the WGC branch spent considerable time trying to identify the so... See more

Company replied

Rated 5 out of 5 stars

I came for advice about my obsolescent iPhone. Glenn explained that it was about 8 years behind the current models and provided a clear and convincing account of the value of replacing it from the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Cell Phone Store
  4. Internet Provider
  5. Phone and Internet Service
  6. Telecommunications Service Provider

About Vodafone UK - Welwyn Garden City

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 27,The Howard Centre, AL8 6HA, Welwyn Garden City, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

414 reviews

5-star
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1-star

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5.0

All reviews

(414)

41,196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Tony was fantastic while helping me upgrade my handset and phone plan. Saved me money and got me all set up and ready to go. Great service all round

December 12, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

@Mayukh assisted regarding the all new…

@Mayukh assisted regarding the all new iPhone 17 pro max, helped to get it with discount and other benefits. Perfect guy in the perfect place. ..

December 11, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Abhishek,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was superb in fixing my whats…

Mayukh was superb in fixing my whats app.

December 9, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Stephanie,

Thanks for the lovely review and fantastic support for Mayukh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited your store in the Howard…

I visited your store in the Howard centre in Welwyn garden city today. I had a problem with my phone after an update and your advisor Glen was so helpful and polite helpful is a credit to your organisation thank you.

December 8, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Lynda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was so helpful

Tony was so helpful, and knowledgeable, would definitely recommend to anyone.

December 6, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glenn in Vodafone fixed my incoming…

Glenn in Vodafone fixed my incoming call problem with ease. Great customer service.

December 1, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Danny,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service by Tony

I was served by Tony who was so helpful, professional and knowledgeable. Nothing was too much trouble and he went out of his way to help me set up my new phone. It was a fantastic customer experience. Not had such good service in years!

November 19, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

tony was helpful and a credit to…

tony was helpful and a credit to vodafone, so happy.

November 17, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was extremely helpful and patient…

Tony was extremely helpful and patient with a professional approach. Excellent service. Couldn’t fault him.

November 16, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony has been very helpful today

Tony has been very helpful today, getting my new iPhone and setting it up for me. This has made the whole business of getting a new phone seamless.

November 15, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was great

Tony was great. Very helpful and patient.

November 10, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi. We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Tony

Excellent service from Tony

November 8, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi. We are so happy to learn of your excellent experience. We appreciate you taking the time to share your feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was very helpful and attentive…

Mayukh was very helpful and attentive to my needs helped me find right deal.helped me with problem I had with care and companion listened to what I was saying could not of asked for better service

November 5, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was informative

Mayukh was informative, helpful friendly and worked magic on my phone. A gold star for him please

October 22, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

tony-very helpful

October 18, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was amazing so helpful and…

Tony was amazing so helpful and informative. A credit to Vodafone

October 18, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Am writing about staff Tony working in…

Am writing about staff Tony working in welwyn Garden city herts stone the way he handles when I visited the store was best ever I Vodafone service I ever received including his manager thank you guys

October 18, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was very helpful

Mayukh was very helpful. Much recommended to see him in store for your queries or if you are there to shop.

October 6, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Cinzia,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was extremely helpful in sorting…

Mayukh was extremely helpful in sorting my email out

October 6, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Martin,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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