Vodafone UK - Welwyn Garden City Reviews 

414
•
TrustScore 5 out of 5

5.0

Unit 27,The Howard Centre, AL8 6HA Welwyn Garden City, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more

Company replied

Rated 5 out of 5 stars

Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have... See more

Company replied

Rated 5 out of 5 stars

I had experienced problems in getting my Samsung Gala xy S24 mobile to use mobile data when wifi was not available. Glen the manager at the WGC branch spent considerable time trying to identify the so... See more

Company replied

Rated 5 out of 5 stars

I came for advice about my obsolescent iPhone. Glenn explained that it was about 8 years behind the current models and provided a clear and convincing account of the value of replacing it from the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Cell Phone Store
  4. Internet Provider
  5. Phone and Internet Service
  6. Telecommunications Service Provider

About Vodafone UK - Welwyn Garden City

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 27,The Howard Centre, AL8 6HA, Welwyn Garden City, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

414 reviews

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1-star

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5.0

All reviews

(414)

41,364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Glenn for your help support…

Thank you Glenn for your help support and time you took to get me back up and running online.your assistance is very much appreciated and your a star thanks again Vodafone

January 3, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Glen at Howard…

Excellent service from Glen at Howard centre

January 3, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Thanks for the five star review, John. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Mayukh who was…

Great service by Mayukh who was amazingly helpful and friendly.
I can fully recommend Vodafone.

January 2, 2025
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Richard,

Thanks for taking the time to write such a great review - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Latifah was amazing

Latifah was amazing, I was going to leave vodafone but she was so good ive decided to stay and sign up for another contract

December 27, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Sandra. Thank you for your review for Latifah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was here with Latifah to purchase a…

Was here with Latifah to purchase a mobile broadband. Great customer service and smooth experience. Highly recommended to visit her👍

December 21, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Mayukh, Thanks for your awesome feedback for Latifah ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service, and polite and friendly Anil. 🙂

December 19, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi there,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant and polite staff

December 7, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Rachael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was really wonderful and we…

Lewis was really wonderful and we appreciate his help

November 30, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Vernon,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luana was excellent

Luana was excellent - I bought my phone from Apple and they were pretty awful - they transferred from my old phone but when I got home nothing worked. Luana was able to sort out the problem. Next time I will buy my phone from Vodafone- thank Luana

November 8, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Iris,

Thanks for letting us know what an amazing job Luana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Latifah was a great help with moving me…

Latifah was a great help with moving me over from O2 to Vodafone. Would definitely recommend to my friends and family.

October 25, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Glenn,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Lews was very helpfull.

October 13, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Charles,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great knowledge and very welcoming

Great knowledge and very welcoming

October 3, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hello, Jordan,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, spoke to Lewis and gave a choose of deals

September 28, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing 10 out of 10 thanks x

Dan was amazing 10 out of 10 thanks x

September 27, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was very knowledgeable and…

Lewis was very knowledgeable and friendly and helpful. He worked as fast as he could to sort out 3 handset upgrades for me, prompting me with all the things I needed to consider. Thank you!

September 22, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Amy. Thank you for the review and we are glad Lewis has been able to provided you with great deals you are happy with.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I had the best experience with Luana…

I had the best experience with Luana today while I visited Vodafone store, she did help me with everything I needed and I'm very happy.

September 7, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Kelvino

Thanks for letting us know what an amazing job Luana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luana was great

Luana was great, detailed and efficient

September 5, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Jacopo,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Luana.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Glenn from vida phone welwyn garden…

Glenn from vida phone welwyn garden city was amazing and extremely helpful. He took the time to work through possible issues with my phone and managed to resolve the issue. Extremely happy and very impressed

September 1, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hi Mark,

This is lovely feedback for Glenn. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 4 out of 5 stars

Lewis was very helpful,knowledgeable &…

Lewis was very helpful,knowledgeable & attentive

September 1, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City


It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luana was great to help us to replace…

Luana was great to help us to replace the SIM card and go for a better plan with lower price . Thanks

August 24, 2024
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Mojgan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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