Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!
Company replied
Location
Switch location80 St Mary's Street, DT4 8PJ Weymouth, GB
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See what reviewers are saying
Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... See more
Company replied
Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... See more
Company replied
Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Weymouth
Written by the company
Contact info
80 St Mary's Street, DT4 8PJ, Weymouth, United Kingdom
4.9
Excellent
136 reviews
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Reply from Vodafone UK - Weymouth
Hi Newey,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service from Sarah today thankyou
Good service from Sarah today thankyou
January 13, 2025
Unprompted review
Reply from Vodafone UK - Weymouth
Hi M.
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Weymouth
Hi Hazel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great experience
What a great experience when upgrading my new phone such friendly helpful staff
December 15, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex in vodafone
Was served today by Alex in Weymouth branch.very helpful and polite advised me and transferred All my info from old to new handset. excellent service
December 14, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great Service
Didn't have to wait, reduced outgoings, upgraded mobile WiFi and hopefully I'll get a new phone in the New Year sale!
November 25, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Thank you for your review Ray. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Very happy
Very happy. Showed me how to remove a block from my phone and got my board and cost down.
November 25, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
HiAngela It's great to see were able to help get the block off your phone.
Thanks for your feedback, The Vodafone Social Media Team
Very disappointed with Vodaphone…
Very disappointed with Vodaphone upgrade experience, due to collect my new phone, told unable to due to processing error on Vodaphone side. Very unhelpful, Raised complaint with Customer Services told to call store. No one answering the phone. Would not recommend.
November 23, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hello, Chrissie,
It's disappointing to hear about the issues which you've had in collecting your new phone, as it's our aim to make things as straight-forward as possible.
If you'd like us to look into this further, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Highly recommend
Great staff really quick easy to talk to.and very helpful
November 9, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi Kirsty,
Thanks for taking the time to review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex was great got my phone upgraded…
Alex was great got my phone upgraded and transferred my data
November 2, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hello, William,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful staff
As always, the staff at Weymouth were very helpful, efficient and patient.
October 24, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hey Avril, Thanks for your lovely feedback for our Weymouth team It 's great to see they're so helpful and patient while you make your decision.
Thanks again, The Vodafone Social Media Team
Mark and Mya have helped me organise my…
Mark and Mya have helped me organise my Broadband and Mobile phone contracts.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi Amanda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service from Mya
Excellent service from Mya, sorted all the problems out,
October 12, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi Linda,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Mya and the problems have been sorted.
Thanks,
The Vodafone Social Media Team
Staff very helpful and kind.
October 6, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi David. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly thorough and professional…
Incredibly thorough and professional service fixed the issue with a smile and skill.
Very known staff and friendly to boot
September 19, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
HI Bryn,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with Vodafone weymouth
Very happy with Vodafone weymouth. Fixed my phone
September 18, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Thanks for your 5 star review Sandra! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Visited the Weymouth branch of Vodafone…
Visited the Weymouth branch of Vodafone as I was tired of having no signal with my current provider. I had heard good things about Vodafone’s signal so I wanted to switch. I was served by Sarah who was very knowledgeable and talked me through all my options. She was very thorough and ensured I left the store with the best deal possible. Thank you so much Sarah and will definitely be back!
September 7, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi Becky,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Weymouth
Hey Anne,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Weymouth⭐️⭐️⭐️⭐️⭐️
I recently had cause to make one of those emergency stressful visits to my local Vodafone store. The kind where you need to sort a new device and yet panic about the cost and what that entails. And having had previous bad experiences I can only describe my mindset as one of utter dread and dismay.
Wow. What can I say!?
I was sat down by the most lovely young lady called Sarah and she not only resolved my issue (running through extensive options) but went above and beyond in managing my general state as a stressed and crying fully grown adult!!!
She was bloomin brilliant.
Fast forward a day and I encountered big problems setting up my new phone and transferring data. It flummoxed us both. It took hours to investigate and resolve and yet she did so with so much patience, reassurance and kindness.
I have since popped into store a few more times with minor technical queries and each and every time I left feeling happy, 100% reassured and with all my issues resolved.
Never ever have I experienced such incredible service. And her level of human kindness was nothing short of humbling.
This young lady deserves a pay rise. At the very least, recognition and credit for having made a difference to my world.
What a star.
Credit also to an equally as helpful and kind chap named Alex.
He was involved also - filling in on my ongoing tech issues in Sarah's absence.
He even offered me a tissue to wipe away my stressed tears.
Such service. Thank you!!
July 6, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
Hi Esther. Thank you for your review for both Sarah and Alex. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Amanda was very helpful and patient with us both.
Went through everything with us and explained very wellbefore we signed up for new contract.
July 6, 2024
Unprompted review
Reply from Vodafone UK - Weymouth
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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