Vodafone UK - Weymouth Reviews 

136
TrustScore 5 out of 5

4.9

80 St Mary's Street, DT4 8PJ Weymouth, GB


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Rated 5 out of 5 stars

Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!

Company replied

Rated 5 out of 5 stars

Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... See more

Company replied

Rated 5 out of 5 stars

Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... See more

Company replied

Rated 5 out of 5 stars

Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Weymouth

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 80 St Mary's Street, DT4 8PJ, Weymouth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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3-star
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1-star

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4.9

All reviews

(136)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Amanda was amazing and very helpful

July 3, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Levi,

Thanks for your review and feedback for Amanda.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

I came in and sat with Amanda in the Weymouth office. She was very helpful, fully explaining everything and was very polite and respectful. Amanda completed the tasks asked and at all times I felt comfortable and not pressured to make decisions. I will be remaining a Vodafone customer. Thank you.

June 15, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Loretta,

Thank you for taking the time to review and sharing this feedback for Amanda.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Alex was really helpful answered all questions even stupid questions.

June 15, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Amey,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing assistance from Amanda with getting my new…

Amazing assistance with getting my new phone this morning, clear and careful explanations, good humoured with my delayed understanding and very professional

June 15, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Michelle,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded

Very helpful, good service

June 14, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Michaela,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Matt and Alex, came into store and needed broadband was happy with how easy and quick my query was dealt with. Very happy customer

June 7, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Mo,

Thank you for taking the time to share this positive feedback with us! We're delighted you had such a great experience with Matt and Alex.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Alex

Thank you Alex upgrade my phone and ended up getting tablet good salesman.
Good experience.

May 23, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Helen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and extremely helpful

Excellent service and extremely helpful

May 23, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Shane,

This is lovely feedback for our Weymouth store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Alex, very helpful 👍

Alex was extremely helpful and saved me money on my home WiFi, even though I had called in to ask a question regarding Vodafone roaming on my phone.

May 23, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Terry,

This is lovely feedback for Alex. Thanks for taking your time to share the experience. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service from Alex in store in…

Excellent service from Alex in store in Weymouth, extremely helpful friendly & chatty.

Helped us set up a new plan and gave lots of helpful advice :)

April 28, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Maisey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very intuitive to our needs…

Alex was very intuitive to our needs whom he succeeded into meeting.

FIVE STARS GURL

April 16, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Toni. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and efficient service.

April 10, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Dave,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda has been such a great help with…

Amanda has been such a great help with answering all my queries and sorting out my upgrade. And all with amazing patience+efficiency, all wrapped up with a lovely helpful attitude +a smile !

April 8, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Fabienne. Thank you for your review for Amanda. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Amanda for all her…

Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I wanted. Amanda was so helpful and knowledgeable she took time to answer all my questions and gave me a breakdown of all the payment plans and added broadband I could purchase. The whole staff and team also was very accommodating to my little furbaby so I appreciated that massively and he loved being made a fuss out of. Overall such a pleasant and effecient service.

Thank you so much! I will definitely recommend and can't wait to pick up my new phone.

March 9, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi there,

Thanks for taking the time to share this amazing review about your experience in one of our stores with Amanda. It's great to hear that you had such a positive time!
Enjoy your new device.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda was extremely helpful and…

Amanda was extremely helpful and patient.
Great service

March 7, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Nick,

Thanks for taking your time to leave this lovely review for Amanda.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful

Very helpful

March 2, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Chris,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advisor

February 17, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Jane,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Epic service today from staff at…

Epic service today from staff at Weymouth store
Kept us informed all the way through an upgrade and very helpful in telling what’s happening.
Particular thanks to Alex
Great service and will return to this store

February 10, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Roy, I'm glad the team in Weymouth were so helpful with your upgrade! Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful thank you Amanda

February 6, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Caroline,

Thanks for your review and feedback for Amanda.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda in Weymouth Vodafone is amazing

Amanda in Weymouth Vodafone is amazing. Although she was unable to do what I needed in store she helped me amend my plan online. Thank you Amanda 🌸

January 27, 2024
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi. Thank you for your review for Amanda. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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