Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!
Company replied
80 St Mary's Street, DT4 8PJ Weymouth, GB
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Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!
Company replied
Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... See more
Company replied
Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... See more
Company replied
Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... See more
Company replied
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80 St Mary's Street, DT4 8PJ, Weymouth, United Kingdom
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I came in and sat with Amanda in the Weymouth office. She was very helpful, fully explaining everything and was very polite and respectful. Amanda completed the tasks asked and at all times I felt comfortable and not pressured to make decisions. I will be remaining a Vodafone customer. Thank you.

Reply from Vodafone UK - Weymouth
Alex was really helpful answered all questions even stupid questions.

Reply from Vodafone UK - Weymouth
Amazing assistance with getting my new phone this morning, clear and careful explanations, good humoured with my delayed understanding and very professional

Reply from Vodafone UK - Weymouth
Excellent customer service from Matt and Alex, came into store and needed broadband was happy with how easy and quick my query was dealt with. Very happy customer

Reply from Vodafone UK - Weymouth
Thank you Alex upgrade my phone and ended up getting tablet good salesman.
Good experience.

Reply from Vodafone UK - Weymouth
Excellent service and extremely helpful

Reply from Vodafone UK - Weymouth
Alex was extremely helpful and saved me money on my home WiFi, even though I had called in to ask a question regarding Vodafone roaming on my phone.

Reply from Vodafone UK - Weymouth
Excellent service from Alex in store in Weymouth, extremely helpful friendly & chatty.
Helped us set up a new plan and gave lots of helpful advice :)

Reply from Vodafone UK - Weymouth
Alex was very intuitive to our needs whom he succeeded into meeting.
FIVE STARS GURL

Reply from Vodafone UK - Weymouth

Reply from Vodafone UK - Weymouth
Amanda has been such a great help with answering all my queries and sorting out my upgrade. And all with amazing patience+efficiency, all wrapped up with a lovely helpful attitude +a smile !

Reply from Vodafone UK - Weymouth
Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I wanted. Amanda was so helpful and knowledgeable she took time to answer all my questions and gave me a breakdown of all the payment plans and added broadband I could purchase. The whole staff and team also was very accommodating to my little furbaby so I appreciated that massively and he loved being made a fuss out of. Overall such a pleasant and effecient service.
Thank you so much! I will definitely recommend and can't wait to pick up my new phone.

Reply from Vodafone UK - Weymouth
Amanda was extremely helpful and patient.
Great service

Reply from Vodafone UK - Weymouth
Epic service today from staff at Weymouth store
Kept us informed all the way through an upgrade and very helpful in telling what’s happening.
Particular thanks to Alex
Great service and will return to this store

Reply from Vodafone UK - Weymouth
Amanda in Weymouth Vodafone is amazing. Although she was unable to do what I needed in store she helped me amend my plan online. Thank you Amanda 🌸

Reply from Vodafone UK - Weymouth
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