Vodafone UK - Weymouth Reviews 

136
TrustScore 5 out of 5

4.9

80 St Mary's Street, DT4 8PJ Weymouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!

Company replied

Rated 5 out of 5 stars

Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... See more

Company replied

Rated 5 out of 5 stars

Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... See more

Company replied

Rated 5 out of 5 stars

Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Weymouth

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 80 St Mary's Street, DT4 8PJ, Weymouth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(136)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always happy and helpful

Came in to weymouth store to collect my purchase. I was frustrated because I had been waiting a week for the iPad without a message from Vodafone.
However, Dave was very calm and patient and sorted it right out with his usual banter.
That's why I prefer to come into store

September 12, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Mr Darren Churchill,

This is such an amazing review for Dave. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service

Excellent service, polite informative and made sure I had the best deal for my requirements.

August 26, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Howard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help from Sarah in Weymouth today.

Sarah,the lovely lady who was patient and kind and really helped me.Nothingvwas too much trouble and she tried to explain everything to someone who is not phone savvy.Excellent.

August 3, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Jane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

After trying difficult phone shops in…

After trying difficult phone shops in Weymouth not having much interest as I wanted sim only, I went into Vodafone and was welcomed by a very polite and welcoming lady called Lucy,Lucy went above and beyond to help me in a very difficult and challenging time, not only did Lucy spend time explaining my new contract but was understanding in my current situation, well done Lucy you are a credit to vodaphone Weymouth 😁

July 22, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in store recently to see options…

Popped in store recently to see options available for a phone for my son. Lucy was a great help, friendly and answered all my questions. Thank you.

July 6, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Kerry,

Thanks for letting us know what an amazing job Lucy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

I went to Vodafone and had a great experience. The Assistant Manager, Matt, helped me. He had beautiful blue eyes and was very helpful with the transfer of my SIM card ownership. I'm happy with the service I received and would recommend this shop to others.

July 13, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Jacob,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well I only walked in because this…

Well I only walked in because this blonde girl kept giving me wifey vibes. Ended up buying the latest iPhone so I looked like I had fat stacks 💵💪🏻 (I do not)

July 11, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Alex. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glad we stayed with you

Very helpful and explained everything

July 7, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Rachel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am moving to Vodafone

I am moving to Vodafone at the end of my current contract. Went in store to look at deals and had a great experience. Thank you Lucy

June 28, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Nathan,

This is really great to hear, thanks for the feedback and support! We look forward to having you join us!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke with Alexander about my phone and…

Spoke with Alexander about my phone and options available. Was friendly and professional, really helpful. Would recommended

June 19, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey David,

Thanks for letting us know what an amazing job Alexander did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and helpful :)

June 28, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Rowan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Experience was great

Experience was great. Big thanks to Matt for the help

May 6, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hey Lewis,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Matt was a very professional informative
and pleasant member of Vodafone
Explained plan and payments very clearly
A very pleasant experience

April 2, 2023
Unprompted review
Vodafone UK - Weymouth logo

Reply from Vodafone UK - Weymouth

Hi Steve,

This is a lovely review for Matt. It's great to hear you have had this pleasant service when visiting our Weymouth store. Thanks for leaving this review.

All the best,
Vodafone Social Media team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look