Vodafone UK - White City Reviews 

586
•
TrustScore 5 out of 5

4.9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB

•

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Rated 5 out of 5 stars

Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.

Company replied

Rated 5 out of 5 stars

I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... See more

Company replied

Rated 5 out of 5 stars

The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... See more

Company replied

Rated 5 out of 5 stars

The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone

Company replied


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  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

586 reviews

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4-star
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1-star

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4.9

All reviews

(586)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jake is efficient and attentive for…

Jake is efficient and attentive for looking after my account today to reduce my phone bill contract. Excellent works.

September 28, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Miss Chan,

Thanks for the lovely review and fantastic support for Jake. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hash was the best seller in my life

Hash was the best seller in my life , very pacient , and did everything on his power to help us and in the end everything worked out , 10/10 seller

September 27, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Marcelomatiasdacruz,

Thanks for the lovely review and fantastic support for Hash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hash helped us so much

Hash helped us so much, he was the best sellor ever, very efficent and educated,

September 27, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Leonardo,

Thanks for the lovely review and fantastic support for Hash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Micaiah is absolutely wonderful…

Micaiah is absolutely wonderful adviser. Any customer will be lucky if they get to him

September 26, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Micaiah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff name Romina is very good and…

Staff name Romina is very good and supportive and also give me a best deal great experience thank you so much romina .

September 26, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best experience i had in a while

I came today to get a new phone from three and an unlimited data plan , I wasnt sure first but thanks to the team , especially Claudia , she explained everything, helped me choose what i wanted and was efficient with everything a very detailed conversation ! So thankful for this experience it didnt take too long and all the problems were fixed thanks to her i ended up ith everything i needed !! Claudia is the best ! I can assure you the customer service in vodafone is much much better and the service is brilliant

September 25, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Claudia…

Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.

September 24, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Boakye,
Thanks for the lovely review and fantastic support for Claudia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The manager was called higher was…

The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store
Well done Vodafone

September 23, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Raman on 22 September…

Great service by Raman on 22 September 2026. Patient, explained the options, professional and very helpful.

September 22, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Paul,

Thanks for the lovely review and fantastic support for Raman.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explained everything clearly and was very patient with me. I really appreciate the excellent customer service and support. Thank you, Jackie!

September 22, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Maaz,
Thanks for the lovely review and fantastic support for Jackie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were excellent

Staff were excellent. Raman explained things extremely well and helped me with all the issues I was facing. Good deal sorted for both broadband and mobile

September 22, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey RS,

Thanks for the lovely review and fantastic support for Raman.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omayr was amazing and his service was…

Omayr was amazing and his service was quick and effective

September 21, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey YB,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Experience

Great Experience, Omayr was a good employee helped me through the process very well and clear. Honest employee come to omayr!

September 21, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey H Z,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Romina was great and professional with…

Romina was great and professional with a smile!

Thank you

September 20, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Jake,

Thanks for the lovely review and fantastic support for Romina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We got very good deal on SIM card and…

We got very good deal on SIM card and Romina was very kind and helpful and she helped us for locking a good deal.

September 19, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Deval,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emine was great!

Emine was so attentive and understanding. Great customer service!

September 18, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Luke,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to thanks Mr Munaim in…

I would like to thanks Mr Munaim in Vodafone Westfield fir all his time that he spent with me , really appreciate it

September 17, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Ali,

Thanks for the lovely review and fantastic support for Munaim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you

Thank you!

Chadi and Hash solved my issue after i was sent from another store to do a data transfer. They dealt with my needs fantastically.

September 16, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Angela,

Thanks for the lovely review and fantastic support for Chadi and Hash. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ramadeep was amazing

ramadeep was amazing, we had such good customer service and I was really happy with the phone, very helpfull

September 16, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis very helpful and friendly

September 14, 2026
Unprompted review
Vodafone UK - White City logo

Reply from Vodafone UK - White City

Hey Massimo,

Thanks for the lovely review and fantastic support for Dennis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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