Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... See more
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... See more
Company replied
After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... See more
Company replied
Danna from Bolivia is so professional and her helpful advice sorted out my ongoing issues. She recommended new products to upgrade my price plan. You should be happy to have her par of your team ve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
538 reviews
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Massive shout out to Larisa at…
Massive shout out to Larisa at Westfield White City branch for all her kind and professional help - took the time to explain every deal clearly and found best offer for us. Thank you so much again!
August 11, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Yas,
Thanks for the lovely review and fantastic support for Larisa. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Asmaa from Vodafon branch in Westfield…
Asmaa from Vodafon branch in Westfield is amazing. She was patient to find best possible deal for my daughter and me. Stongly recommend
August 10, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Masa,
Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane was very knowledgeable and…
Stephane was very knowledgeable and helpful, with great service !
August 9, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Adi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - White City
Hey Rona,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Star Steph
Hi
We where dealing with
Stephane
Who really was very helpful and got us really good deal
We can’t thank him enough
Thnx Stephane
Thnx Vodafone
August 6, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Afrim,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing job done!
Thank you so much, dear Vodafone team 🥰Murad was so helpful!!! Thank you!
July 29, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Olena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan helped me to get a new phone…
Stephan helped me to get a new phone today and i only came in for a charger, stephan gave me an excellent deal with a trade in and also got me new tabket today i would recommend Stephan as he is a lovely adviser and has a lot of patience.
July 25, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Lourdes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely personality and friendly
Very lovely personality and friendly. Very very helpful too
July 24, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Jeffrey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my new phone today!
Got my new phone today! Stephan couldn’t be anything lower than excellent.
Quick smooth process, answered all of my questions along the way.
If you stop in the westfield store make sure you’re asking for Stephan!
July 22, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ravi at Westfield White City was very…
Ravi at Westfield White City was very helpful and patient with me. I would give 5 star, problem solver
July 22, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Festus,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ravi.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We are having a nightmare with…
We are having a nightmare with vodaphone broadband so anyone thinking of signing up I heavily recomend that you think twice. we signed up to the service 6 weeks ago. they were supposed to fix the service two weekes ago they delayed it till today. my husband canceled his job costing us 100 pounds. they didnt show up and the new appointment date shows two months later. i have disconnected our current broadbound so no internet for two months and they have the audacity to charge us for a service we are not reciving.
July 16, 2025
Unprompted review
Reply from Vodafone UK - White City
Hello Aida,
I'm really sorry to hear about the trouble you're facing with your Broadband connection- this isn't the experience we want for our customers. We'd like to make things right for you.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Stephane is very helpful
Stephane is very helpful, honest, and very accomodating. He explained to me everything transparently. It is an excellent service indeed.
July 14, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Allan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Naheem
Excellent customer service from Naheem, really 10 out of 10. Nothing too much trouble for him.
July 12, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Simon,
Thanks for the lovely review and fantastic support for Naheem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had great experience in Vodafone…
I had great experience in Vodafone Westfield as always, Stephen has offered a great support and an amazing deal 👍
July 11, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Anisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan helped me set up a new phone…
Stephan helped me set up a new phone with Vodafone after I lost my old one Stephan was very patient and listened to every one of my queries, he is an asset to Vodafone and should be considered for a next role, he is professional attentive and got me a good phone at a good price
July 11, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Gala,
Thanks for the lovely review and fantastic support for Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - White City
Hey Nico,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome Seevice from Mr Hai
Awesome Seevice from Mr Hai, gave me best offer for new iphone upgrade
July 8, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Enkhzul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had an excellent experience with…
We had an excellent experience with Stephen. He was extremely polite and patient, answered all of our questions thoroughly, and provided valuable guidance to help us make the best decision.
July 7, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Amir,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane
Stephane, is a nice guy , he did nice chatting and did great work, very helpful and explain my plan and phone charge, very professional. Thank you
July 7, 2025
Unprompted review
Reply from Vodafone UK - White City
Hey Michalina,
Thanks for the lovely review and fantastic support for Stephane
.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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