Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... See more
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... See more
Company replied
After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... See more
Company replied
Danna from Bolivia is so professional and her helpful advice sorted out my ongoing issues. She recommended new products to upgrade my price plan. You should be happy to have her par of your team ve... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
538 reviews
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Very good service and very helpful
Very good service and very helpful
November 5, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Lefteri,
Thanks for the great review, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rumana and the team were so helpful!
Rumana and the team were so helpful!
November 4, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Nick,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
I was assisted by Sudenaz
I was assisted by Ms.Sudenaz, very smart, intelligent and more importantly a kind lady who knew her stuff. Had a quick change over from EE to VOD.
Really grateful also to Mr.Ravi very cool guy, very approachable.
Many thanks.. my work was done at the level better then I expected.
November 4, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Austin,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a great experience with us when moving from EE.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - White City
Hey Ethan,
Thanks for letting us know what an amazing job Sudanez did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to Asmaa ar wesfield s/centre…
Thanks to Asmaa ar wesfield s/centre for getting me out of trouble and Chadi there both stars.
November 3, 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Warren,
Thanks for letting us know what an amazing job Asmaa at our Westfield Centre store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 experience with Larisa
Larisa helped me all the way through and solved all technical issues. Great service, she made it super easy to understand!
November 2, 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Alina,
Thanks for letting us know what an amazing job Larisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan at vodafone one of the best…
Stephan at vodafone one of the best services received I have taken 5 contracts out for business. He guided with Patience and helped
November 1, 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Karsh,
It's always our aim to provide a helpful service, so it's great to hear that Stephan delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very helpful, 100% would reccomend ro see Tyler in vodafone white city store.
November 1, 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Beatrice,
Thanks for letting us know what an amazing job Tyler did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very professional
Rumana was very professional. She managed to solve my problem in no time.
November 1, 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Greta,
It's lovely to hear that you received a 5 star service from Rumana! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good customer service in Vodafone…
Very good customer service in Vodafone at Westfield
October 31, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi, thanks for your feedback for our awesome Westfild team 😀
Thanks again, The Vodafone Social Media Team
Stephan from Westfield White City was…
Stephan from Westfield White City was absolutely sublime.
He assisted me with the right information I needed and I’m absolutely happy.
I will definitely recommend him to my fellow peers and family
Thank you so much
October 29, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Imran,
Thank you for taking the time to leave us a 5 star review! We're very happy to hear about the great customer experience Stephan has provided.
Thanks,
The Vodafone Social Media Team
SECRET VODAFONE SUPERSTAR
● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!!
● I've Autism so not always the quickest @ absorbing info.
● Stephan was A-Starred. (Applause, Applause, Applause - Can't find the 'Applause' emoji.)
● Stephan took time to explain any facts about our transaction that I didn't understand; Was checking my understanding as we went along; And I left knowing what my new Contract was and how to manage it.
● You must get Stephan a badge that says "Learning Difference Aware."
● B/c he is; Is really skilled @ it; So it's only fair it's high-lighted.
● Stephan - Thank You!!
October 29, 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Johnny,
Thanks for your glowing review. It's always lovely to read great feedback, and we're glad you had a positive experience with Stephan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, Joshua helped me a lot to choose the best deal for what I was looking for. Great customer service amazing experience.
Thank you again for your help.
October 27, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Giorgina,
Thanks for your review for Joshua. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful very quick and all the…
Very helpful very quick and all the information I needed
October 27, 2024
Unprompted review
Reply from Vodafone UK - White City
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Extremely helpful and friendly service
Extremely helpful and friendly service. Had a problem with my data plan and the amount I was paying and I was offered multiple solutions and packages to choose from. Patient and attentive, I left happy and would highly recommend due to impeccable service.
October 27, 2024
Unprompted review
Reply from Vodafone UK - White City
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amazing service from Hai!
October 26, 2024
Unprompted review
Reply from Vodafone UK - White City
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
I got good support from her when I…
I got good support from her when I bought new sim card for my daughter
October 23, 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Amin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Positive Experience
Stephan was very helpful and knowledgeable about Vodacom products and processes. Our queries were uncommon and he managed to provide clear and concise answers.
October 22, 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Wes,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
This was possibly the most easiest…
This was possibly the most easiest service I’ve ever received! Straight to the point and super helpful. I came in a week before I got my contract with 1000000 annoying questions and the lovely Sudenaz was the most helpful gal! I came in a week later and the equally as wonderful Rumana made my first phone contract process a breeze and calmed my mind when I had 10000 more questions! The team is lead by the loveliest manager called Ravi who is front and centre ready to help!
October 14, 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Beanie,
It's great to hear that you received a 5 star service from Sudenaz! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
NAHEEM HAS BEEN EXTRAORDIINARY HELPFUL…
NAHEEM HAS BEEN EXTRAORDIINARY HELPFUL AND EXCELLRNT SERVICE MINDED EMPLOYEE OF VODAFONE IN WESTFIELD
October 12, 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Sharry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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