Vodafone UK - Widnes Reviews 492

TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


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Rated 5 out of 5 stars

Ash was very professional & knowledgeable. We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood. Great experience.

Company replied

Rated 5 out of 5 stars

Beth was great, she helped me throughout the whole broadband process. Amazing customer service and made getting broadband as a first time home owner so easy. Great value for money for highly rated Int... See more

Company replied

Rated 5 out of 5 stars

Ash was very knowledgeable, answered all my enquiries in a way that was easy to understand for a non I.T. person. Would really recommend this service.. Fantastic !!!! Thanks Ash.

Company replied

Rated 5 out of 5 stars

Ashley was extremely patient as a phone upgrade turned into an overview of Vodafone Together with broadband. Must have taken over 30 minutes but not an issue at all. Would totally recommend Ashley an... See more

Company replied


Company details


Contact info

  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

492 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Ash was very helpful and arranged my…

Ash was very helpful and arranged my new handset without any hassle.

June 1, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Simon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was top class

Beth was top class, thank you! Looking forward to using my new phone contract 🙌

May 28, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was very helpful and polite

Jonny was very helpful and polite, very knowledgable amazing customer service extremely friendly.
Overall great experience.
-Nicky collins

May 28, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Nicky,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service friendly talked us…

Excellent service friendly talked us through everything 👍😃

May 26, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was brilliant would definitely…

Johnny was brilliant would definitely come again just got my new phone 👌

May 24, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was very knowledgeable

Ash was very knowledgeable, answered all my enquiries in a way that was easy to understand for a non I.T. person.
Would really recommend this service..
Fantastic !!!!
Thanks Ash.

May 19, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Feedback re Ash at Widnes store

Ash was very professional & knowledgeable.
We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood.
Great experience.

May 19, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer service.

Ash was friendly , helpful , approachable and knowledgeable.
His patience and understanding were greatly appreciated.
Superb customer service !

May 19, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was really helpful and explained…

Johnny was really helpful and explained everything perfectly. Really recommend

May 18, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saved money ash was brilliant

Saved money ash was brilliant

May 14, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Mick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash has been absolutely fantastic today

Ash has been absolutely fantastic today
Probably the best service I have ever had say thanks to him for me

May 12, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Bethany…

Excellent customer service from Bethany in the Widnes store will be going there from now on, thank you

May 8, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to bethany about upgrading my 4…

Spoke to bethany about upgrading my 4 account she was excellent and saved me £75 per month with better internet speeds on my broadband band and better gd usage highly recommend popping in and having a chat to save you money

May 11, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Ian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Customer Service

Beth was great, she helped me throughout the whole broadband process. Amazing customer service and made getting broadband as a first time home owner so easy. Great value for money for highly rated Internet.

May 11, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Amazing staff. Very helpful.

May 5, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was helped massively by ron he was…

Was helped massively by ron he was brilliant with getting a new phone

May 6, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Mason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in and had a great experience-…

Went in and had a great experience- very knowledgeable and friendly staff. Big thank you to Jonny for helping both me and my partner sort out a new phone and a new sim only deal.

May 4, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were amazing in the shop

Staff were amazing in the shop, very quick and easy

May 4, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony from Widnes Store

My phone broke 3 days ago - probably the worst 3 days ever! Tony from the Widnes store was absolutely fantastic - knowledgeable, caring and great customer care! Thanks so much. 😁

May 4, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited store today

Visited store today, Jonny was amazing and very helpful!

May 3, 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi Billie, thank you so much for your wonderful review and the amazing support you’ve shown for Jonny, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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