Ash was very professional & knowledgeable. We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood. Great experience.
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ash was very professional & knowledgeable. We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood. Great experience.
Company replied
Beth was great, she helped me throughout the whole broadband process. Amazing customer service and made getting broadband as a first time home owner so easy. Great value for money for highly rated Int... See more
Company replied
Ash was very knowledgeable, answered all my enquiries in a way that was easy to understand for a non I.T. person. Would really recommend this service.. Fantastic !!!! Thanks Ash.
Company replied
Ashley was extremely patient as a phone upgrade turned into an overview of Vodafone Together with broadband. Must have taken over 30 minutes but not an issue at all. Would totally recommend Ashley an... See more
Company replied
Written by the company
Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ash was very helpful and arranged my new handset without any hassle.

Reply from Vodafone UK - Widnes
Beth was top class, thank you! Looking forward to using my new phone contract 🙌

Reply from Vodafone UK - Widnes
Jonny was very helpful and polite, very knowledgable amazing customer service extremely friendly.
Overall great experience.
-Nicky collins

Reply from Vodafone UK - Widnes
Excellent service friendly talked us through everything 👍😃

Reply from Vodafone UK - Widnes
Johnny was brilliant would definitely come again just got my new phone 👌

Reply from Vodafone UK - Widnes
Ash was very knowledgeable, answered all my enquiries in a way that was easy to understand for a non I.T. person.
Would really recommend this service..
Fantastic !!!!
Thanks Ash.

Reply from Vodafone UK - Widnes
Ash was very professional & knowledgeable.
We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood.
Great experience.

Reply from Vodafone UK - Widnes
Ash was friendly , helpful , approachable and knowledgeable.
His patience and understanding were greatly appreciated.
Superb customer service !

Reply from Vodafone UK - Widnes
Johnny was really helpful and explained everything perfectly. Really recommend

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ash has been absolutely fantastic today
Probably the best service I have ever had say thanks to him for me

Reply from Vodafone UK - Widnes
Excellent customer service from Bethany in the Widnes store will be going there from now on, thank you

Reply from Vodafone UK - Widnes
Spoke to bethany about upgrading my 4 account she was excellent and saved me £75 per month with better internet speeds on my broadband band and better gd usage highly recommend popping in and having a chat to save you money

Reply from Vodafone UK - Widnes
Beth was great, she helped me throughout the whole broadband process. Amazing customer service and made getting broadband as a first time home owner so easy. Great value for money for highly rated Internet.

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Was helped massively by ron he was brilliant with getting a new phone

Reply from Vodafone UK - Widnes
Went in and had a great experience- very knowledgeable and friendly staff. Big thank you to Jonny for helping both me and my partner sort out a new phone and a new sim only deal.

Reply from Vodafone UK - Widnes
Staff were amazing in the shop, very quick and easy

Reply from Vodafone UK - Widnes
My phone broke 3 days ago - probably the worst 3 days ever! Tony from the Widnes store was absolutely fantastic - knowledgeable, caring and great customer care! Thanks so much. 😁

Reply from Vodafone UK - Widnes
Visited store today, Jonny was amazing and very helpful!

Reply from Vodafone UK - Widnes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.