Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that... See more
Company replied
Location
Switch locationUnit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Widnes
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
5.0
Excellent
566 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience in store
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online.
Similarly,Tony on the trade in visit made the experience equally easy and enjoyable which for a technophobe is saying a lot !! Would recommend you go to store and not buy online.
Thanks
August 14, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Beth was brilliant
Beth was brilliant, this is probably the best sales person I have dealt with at Vodafone and I have been a customer for 25 years.
August 13, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service by Tony
Great customer service by Tony. Very polite and friendly thank you
August 13, 2026
Unprompted review
Reply from Vodafone UK - Widnes
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Reply from Vodafone UK - Widnes
Hey Tayfun,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was amazing
Ashley was very imformitive an honest with package he provided me
August 10, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Deborah,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jonny amazing service
August 9, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help and friendly.
Jonny was a great help with sorting out our new phones! Very informative and friendly! Thanks!
August 5, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
i bought a new sim deal from johnny!
i bought a new sim deal from johnny!! and fabulous customer service from all staff!!
August 5, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Alishia,
Thanks for the lovely review and fantastic support for Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were assisted by Ron
We were assisted by Ron, he was very accommodating and patient with our queries.
August 4, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Anna,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Beth very helpful…
Great service from Beth very helpful and pleasant
August 3, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Ron at the Widnes store made things quite simple and easy
August 2, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Khan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, helped me out so much hokey recommend Conner was amazing
August 2, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Lucy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone, Widnes
Excellent service and money saving advice from Ron at Widnes
August 2, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey John,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful member of staff
Really helpful member of staff. Connor was really helpful. Pleasant experience.
August 2, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Leslie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Our sales person Bethany was really clear and professional,made the process easy and stress free and no pressure at all. Credit to the company
August 1, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Sarah,
Thanks for the lovely review and the fantastic support you’ve shown for Agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth was amazing
Beth was amazing, super patient and helped with alll my questions.
I came away worth the phone and deal plan I was looking for at the price I was happy with,
August 1, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Nicky,
Thanks for the lovely review and fantastic support for Beth. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store to upgrade my contract
Came into store to upgrade my contract.
I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money.
Would definitely recommended it here. Nice environment.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Widnes
Hi Andrew, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great customer service in Vodafone…
Great customer service in Vodafone widnes. The customer assistant was called Ron.
July 30, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Widnes, excellent customer service
Pleasant interaction with Bethany in-store, very knowledgeable, was super helpful and helped me decide to upgrade current phone. Helped me walk away paying less for more. Highly recommend using this store instead of online. Real human customer service.
July 27, 2026
Unprompted review
Reply from Vodafone UK - Widnes
Hey Jamie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bethany.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.