Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
Company replied
125 High Street, SO23 9AS Winchester, GB
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Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
Company replied
Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more
Company replied
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more
Company replied
I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much troub... See more
Company replied
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125 High Street, SO23 9AS, Winchester, United Kingdom
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Very good service from staff, especially Jack.

Reply from Vodafone UK - Winchester
Alexei was very professional and gave me a very in-depth understanding on my purchase but also to all the other options available too! Great customer service and great smile too!

Reply from Vodafone UK - Winchester
Came in to switch from Tesco and was help all the way through the process with knowledge and confidence on all aspects of the sale. A*** service from Jack and others who help along the way in store.

Reply from Vodafone UK - Winchester
Connor and Harvey got me an amazing sim only deal, and as a new customer you are very impressed with the customer experience and knowledge Connor had

Reply from Vodafone UK - Winchester
Great knowledgeable service from Jason and Dom

Reply from Vodafone UK - Winchester
I had a great experience. I was assisted by Jordan who’s amazing and very helpful. 👌

Reply from Vodafone UK - Winchester
We received the best customer service ever at Vodafone in Winchester. Jordan talked us true our options. He had great patience and he gave very trust worthy recommendations.

Reply from Vodafone UK - Winchester
Jordan solved our needs, we were very satisfied. Thanks for being so nice and kind.

Reply from Vodafone UK - Winchester
Had great service and help by Jordan in the Winchester shop after having our phones compromised. He spent some time assisting us after an exceptionally busy day without even a lunch break. A credit to Vodaphone.

Reply from Vodafone UK - Winchester

Reply from Vodafone UK - Winchester
Alexei was so helpful and professional in both the purchase and set up of my new I phone pro especially with helping me transfer my old phone to the new phone as I was a bit stressed with the process but he completely put me at ease! Thank you so much, very grateful!

Reply from Vodafone UK - Winchester
Alexis, Store Manager is an asset to the business. Helpful, great comms & very thorough.

Reply from Vodafone UK - Winchester

Reply from Vodafone UK - Winchester
Hannah was extremely helpful when I purchased my new phone. She was very knowledgeable and efficient. A great credit to the Winchester store. We could not have hoped for better service.

Reply from Vodafone UK - Winchester
Brilliant service from Connor. He was knowledgeable, helpful, friendly and totally professional. After having conversations with Vodafone personnel in another local Vodafone store and with Customer Services on the telephone, he was a breath of fresh air. After he had answered our questions and guided us on our options, we knew exactly what we wanted to do. Thank you Connor.

Reply from Vodafone UK - Winchester
Conner has been amazing in the Winchester branch
In all my years with Vodafone I’ve not had better service
Thanks Conner
Kind Regards
Kerie Coutts

Reply from Vodafone UK - Winchester
Hannah was very helpful in setting up my account and helping me swap phone companies to Vodafone. Overall a very easy and lovely experience.

Reply from Vodafone UK - Winchester
Connor was so helpful and had all the information I needed to hand and made the whole process of updating phone and contract very easy

Reply from Vodafone UK - Winchester

Reply from Vodafone UK - Winchester
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