Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊 Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorte... See more
Company replied
125 High Street, SO23 9AS Winchester, GB
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Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊 Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorte... See more
Company replied
Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.
Company replied
Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.
Company replied
James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... See more
Company replied
Written by the company
125 High Street, SO23 9AS, Winchester, United Kingdom
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Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊
Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorted it all for me whilst I ran some errands in town. Very happy and pleased all done. Thanks Hannah you are a super star 🌟

Reply from Vodafone UK - Winchester
Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

Reply from Vodafone UK - Winchester
Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.

Reply from Vodafone UK - Winchester
Great customer service from the staff! Particularly Hannah who was really helpful with my queries. Top notch!

Reply from Vodafone UK - Winchester
Hannah was super supportive and helpful in breaking down what we needed. Great result

Reply from Vodafone UK - Winchester
James was really great. Attentive , understood exactly what we needed and was able to deliver the next day.
Overall a great experience.

Reply from Vodafone UK - Winchester
Maddie, was very helpful to me. She was clear with her explanations for the n
ew phone. I'm very impressed with all the staff at Winchester Vodafone.

Reply from Vodafone UK - Winchester
Very helpful and took his time.

Reply from Vodafone UK - Winchester
James is a very helpful staff! Really appreciate for his assistance! Hopefully he’s the role model of this branch!

Reply from Vodafone UK - Winchester
James was fantastic. Helped fix a problem searching on my wife's phone and found us a better deal on our sim than we currently habe

Reply from Vodafone UK - Winchester
Archie was very helpful and great while getting a new phone and plan. had a great experience.

Reply from Vodafone UK - Winchester
Very good service from Max. He was efficient and saved me a few pounds.
Thanks

Reply from Vodafone UK - Winchester
James was very patient and helped sort a new phone and plan for may wife. 5 star service

Reply from Vodafone UK - Winchester
Archie was super helpful today. Thank you so much.

Reply from Vodafone UK - Winchester
Absolutely brilliant, fabulous service. Maddie has been wonderful. Million thanks.

Reply from Vodafone UK - Winchester
James in store was very helpful and sorted our issue very patiently. Would recommend James and the Vodafone team in Winchester.

Reply from Vodafone UK - Winchester
Archie was very knowledgeable and sorted me out to transfer data from my android to iOS

Reply from Vodafone UK - Winchester
Helpful, relaxed, knowledgeable and professional advice when opening nan additional plan plus a new iPhone - James

Reply from Vodafone UK - Winchester
Wonderful service by Archie and colleagues, setting up new contracts and phones. Incredibly courteous -and very reassuring for a slightly ageing technophobe!

Reply from Vodafone UK - Winchester
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