Vodafone UK - Winchester Reviews 196

TrustScore 5 out of 5

4.9

125 High Street, SO23 9AS Winchester, GB


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Rated 5 out of 5 stars

Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊 Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorte... See more

Company replied

Rated 5 out of 5 stars

Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.

Company replied

Rated 5 out of 5 stars

Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

Company replied

Rated 5 out of 5 stars

James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Winchester

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 125 High Street, SO23 9AS, Winchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Popped into my local branch Winchester

Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊
Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorted it all for me whilst I ran some errands in town. Very happy and pleased all done. Thanks Hannah you are a super star 🌟

June 1, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Tiff,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie (and James) were great

Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

May 29, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was just so delightful


Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.

May 26, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Hannah

Great customer service from the staff! Particularly Hannah who was really helpful with my queries. Top notch!

May 20, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Joshua,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Starring Hannah…

Hannah was super supportive and helpful in breaking down what we needed. Great result

May 17, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Mr Keigher,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Winchester service.

James was really great. Attentive , understood exactly what we needed and was able to deliver the next day.
Overall a great experience.

May 18, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie

Maddie, was very helpful to me. She was clear with her explanations for the n
ew phone. I'm very impressed with all the staff at Winchester Vodafone.

May 18, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and took his time. His name was Max.

Very helpful and took his time.

May 14, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Charles,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James is a very helpful staff

James is a very helpful staff! Really appreciate for his assistance! Hopefully he’s the role model of this branch!

May 12, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Summer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was fantastic

James was fantastic. Helped fix a problem searching on my wife's phone and found us a better deal on our sim than we currently habe

May 10, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey David,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was very helpful and great while…

Archie was very helpful and great while getting a new phone and plan. had a great experience.

May 4, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Max

Very good service from Max. He was efficient and saved me a few pounds.
Thanks

April 30, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Pauline,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very so helpful

James was very patient and helped sort a new phone and plan for may wife. 5 star service

April 25, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Ben,

Thanks for the lovely review and fantastic support for James .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was super helpful today

Archie was super helpful today. Thank you so much.

April 18, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Gayle,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, fabulous service. Maddie has been wonderful. Million thanks.

April 16, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James in store was very helpful and knowledgeable

James in store was very helpful and sorted our issue very patiently. Would recommend James and the Vodafone team in Winchester.

April 15, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Phillip,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James is a star!

April 15, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Lucy,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was very knowledgeable and…

Archie was very knowledgeable and sorted me out to transfer data from my android to iOS

April 12, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful

Helpful, relaxed, knowledgeable and professional advice when opening nan additional plan plus a new iPhone - James

April 4, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey James.
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service by Archie and team

Wonderful service by Archie and colleagues, setting up new contracts and phones. Incredibly courteous -and very reassuring for a slightly ageing technophobe!

April 6, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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