Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more
Company replied
125 High Street, SO23 9AS Winchester, GB
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Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more
Company replied
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more
Company replied
I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much troub... See more
Company replied
Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones. Grateful thanks x
Company replied
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125 High Street, SO23 9AS, Winchester, United Kingdom
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James in store was very helpful and sorted our issue very patiently. Would recommend James and the Vodafone team in Winchester.

Reply from Vodafone UK - Winchester
Archie was very knowledgeable and sorted me out to transfer data from my android to iOS

Reply from Vodafone UK - Winchester
Helpful, relaxed, knowledgeable and professional advice when opening nan additional plan plus a new iPhone - James

Reply from Vodafone UK - Winchester
Wonderful service by Archie and colleagues, setting up new contracts and phones. Incredibly courteous -and very reassuring for a slightly ageing technophobe!

Reply from Vodafone UK - Winchester
Hanna was really helpful - great knowledge and saved me money

Reply from Vodafone UK - Winchester
Very friendly service from the whole team, Archie was extremely helpful!

Reply from Vodafone UK - Winchester
Archie was extremely helpful, pleasant and efficient.

Reply from Vodafone UK - Winchester
James explained a reasonably complex offer to us making it easy for us to understand.
He at all times showed great patience and answered our questions with ease and in a very professional manner.
His friendly and helpful approach made for a very constructive discussion which ended with our full agreement.

Reply from Vodafone UK - Winchester
I was given time to ask questions, Archie was very helpful

Reply from Vodafone UK - Winchester
Fantastic and efficient help from Hannah

Reply from Vodafone UK - Winchester
Archie was very helpful and kept me informed the whole time

Reply from Vodafone UK - Winchester
Maddie was amazing and really helpful, sorted out my phone for me very quickly. I couldn’t recommend her enough.

Reply from Vodafone UK - Winchester
James was polite, informative and helpful with helping us to upgrade our contract. He was able to make it seem less and saved us money overall by listening to our requirements, and was patient and understanding baring in mind we had put 3 year old in tow!

Reply from Vodafone UK - Winchester
It's been a very nice experience, especially a Hannah been very friendly and nice

Reply from Vodafone UK - Winchester
Really good Customer Service and assistance with choosing right phone and package

Reply from Vodafone UK - Winchester
Maddie was very helpful and knowledgeable when my wife upgraded and replaced her phone.

Reply from Vodafone UK - Winchester
Maddie was kind. She helped me get a new phone and transfer the data.

Reply from Vodafone UK - Winchester
very helpful staff. I had an issue with my phone and Maddy very kindly helped out. They are always happy to help. Thank you Winchester team

Reply from Vodafone UK - Winchester
Archie had good service, friendly and efficient

Reply from Vodafone UK - Winchester
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