Vodafone UK - Winchester Reviews 

221
TrustScore 5 out of 5

4.9

125 High Street, SO23 9AS Winchester, GB


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Rated 5 out of 5 stars

Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more

Company replied

Rated 5 out of 5 stars

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more

Company replied

Rated 5 out of 5 stars

I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much troub... See more

Company replied

Rated 5 out of 5 stars

Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones. Grateful thanks x

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Winchester

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 125 High Street, SO23 9AS, Winchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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4.9

All reviews

(221)

42,251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James in store was very helpful and knowledgeable

James in store was very helpful and sorted our issue very patiently. Would recommend James and the Vodafone team in Winchester.

April 15, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Phillip,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James is a star!

April 15, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Lucy,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was very knowledgeable and…

Archie was very knowledgeable and sorted me out to transfer data from my android to iOS

April 12, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful

Helpful, relaxed, knowledgeable and professional advice when opening nan additional plan plus a new iPhone - James

April 4, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey James.
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service by Archie and team

Wonderful service by Archie and colleagues, setting up new contracts and phones. Incredibly courteous -and very reassuring for a slightly ageing technophobe!

April 6, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hanna was really helpful

Hanna was really helpful - great knowledge and saved me money

April 1, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Kavita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly service from the whole…

Very friendly service from the whole team, Archie was extremely helpful!

March 30, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Ainhoa,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was extremely helpful

Archie was extremely helpful, pleasant and efficient.

March 30, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Ilfra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James- discussing a new Contract

James explained a reasonably complex offer to us making it easy for us to understand.
He at all times showed great patience and answered our questions with ease and in a very professional manner.
His friendly and helpful approach made for a very constructive discussion which ended with our full agreement.

March 21, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey David,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was given time to ask questions

I was given time to ask questions, Archie was very helpful

March 25, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Caroline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic and efficient help from Hannah

Fantastic and efficient help from Hannah

March 20, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Janet,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie was very helpful and kept me…

Archie was very helpful and kept me informed the whole time

March 19, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Julie,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible staff!!!

Maddie was amazing and really helpful, sorted out my phone for me very quickly. I couldn’t recommend her enough.

March 18, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Paul,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was great

James was polite, informative and helpful with helping us to upgrade our contract. He was able to make it seem less and saved us money overall by listening to our requirements, and was patient and understanding baring in mind we had put 3 year old in tow!

March 14, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It's been a very nice experience

It's been a very nice experience, especially a Hannah been very friendly and nice

March 14, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good Customer Service and…

Really good Customer Service and assistance with choosing right phone and package

March 12, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie was very helpful and…

Maddie was very helpful and knowledgeable when my wife upgraded and replaced her phone.

March 12, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Andy, ​

Thanks for the lovely review and fantastic support for Maddie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie was kind

Maddie was kind. She helped me get a new phone and transfer the data.

March 3, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very helpful staff

very helpful staff. I had an issue with my phone and Maddy very kindly helped out. They are always happy to help. Thank you Winchester team

February 27, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Helen,

Thanks for the lovely review and fantastic support for Maddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie had good service

Archie had good service, friendly and efficient

February 27, 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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