Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more
Company replied
125 High Street, SO23 9AS Winchester, GB
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Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Tha... See more
Company replied
Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones. Grateful thanks x
Company replied
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more
Company replied
I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much troub... See more
Company replied
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125 High Street, SO23 9AS, Winchester, United Kingdom
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I was approached as soon as I entered the store by James who was charming, very helpful and who sorted my problem out for me.

Reply from Vodafone UK - Winchester
I recently went into Vodafone in Winchester as my phone was not working. Max James helped me, he could not have been more helpful, he explained everything really clearly and nothing was too much trouble. Happily he helped me with much patience resolve the issue. Would 100% recommend the Winchester branch and Vodafone based on the service I had from Max.

Reply from Vodafone UK - Winchester
Max was friendly very helpful and a credit to the company. As an ex Vodafone manager I would not hesitate to employ him.

Reply from Vodafone UK - Winchester
Max was fantastic, absolute legend spent some good time with me and his patience with both and the system was great.
Not only would I recommend Vodafone - but I would recommend Max himself!

Reply from Vodafone UK - Winchester
Popped into my local branch Winchester, greeted with a lovely smile by Hannah 😊
Needed a hand with moving my info from one phone to a newer handset, I am not the most techy of people so Hannah sorted it all for me whilst I ran some errands in town. Very happy and pleased all done. Thanks Hannah you are a super star 🌟

Reply from Vodafone UK - Winchester
Maddie (and James) were great. Suoer helpful snd very knowledgeable. Maddie deserves a job in Vodafone HQ.

Reply from Vodafone UK - Winchester
Archie was just so delightful, patient, clear in giving me all the information. I would like to feel I could be served by Archie any other time I am here.

Reply from Vodafone UK - Winchester
Great customer service from the staff! Particularly Hannah who was really helpful with my queries. Top notch!

Reply from Vodafone UK - Winchester
Hannah was super supportive and helpful in breaking down what we needed. Great result

Reply from Vodafone UK - Winchester
James was really great. Attentive , understood exactly what we needed and was able to deliver the next day.
Overall a great experience.

Reply from Vodafone UK - Winchester
Maddie, was very helpful to me. She was clear with her explanations for the n
ew phone. I'm very impressed with all the staff at Winchester Vodafone.

Reply from Vodafone UK - Winchester
Very helpful and took his time.

Reply from Vodafone UK - Winchester
James is a very helpful staff! Really appreciate for his assistance! Hopefully he’s the role model of this branch!

Reply from Vodafone UK - Winchester
James was fantastic. Helped fix a problem searching on my wife's phone and found us a better deal on our sim than we currently habe

Reply from Vodafone UK - Winchester
Archie was very helpful and great while getting a new phone and plan. had a great experience.

Reply from Vodafone UK - Winchester
Very good service from Max. He was efficient and saved me a few pounds.
Thanks

Reply from Vodafone UK - Winchester
James was very patient and helped sort a new phone and plan for may wife. 5 star service

Reply from Vodafone UK - Winchester
Archie was super helpful today. Thank you so much.

Reply from Vodafone UK - Winchester
Absolutely brilliant, fabulous service. Maddie has been wonderful. Million thanks.

Reply from Vodafone UK - Winchester
James in store was very helpful and sorted our issue very patiently. Would recommend James and the Vodafone team in Winchester.

Reply from Vodafone UK - Winchester
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