Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more
Company replied
Jack was lovely and very helpful! He wasn’t pushy and took time to chat and get to know me to see what I would be interested and the plans I would want. He was very knowledgeable, polite, patient and... See more
Company replied
Really good service from Kye. He helped me sort out a phone deal and made the whole process quick and straightforward. Kept me updated throughout and was easy to deal with. Would definitely recommend
Company replied
Served by Katie, She was friendly, efficient, professional and very helpful. The consultation went smoothly with useful advice provided when required.
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Kye and Sharon was really amazing helped me from start to finish definitely recommend I’m really happy customer has disabilities. Really happy with the service!

Reply from Vodafone UK - Wolverhampton
I purchased my phone from Katie last year and due to professionalism and kind nature I went back and she sorted my roaming package out for me and even transferred me from sky to Vodafone for the Internet. She was fantastic really helpful and knowledgeable. She made me feel comfortable and wasn't judgemental. Fantastic sales . I will be going back and look forward to my faster Internet. The girl deserves promotion. Well done Katie.

Reply from Vodafone UK - Wolverhampton
Both Kye and Jas was incredibly helpful throughout the whole process. They were both friendly, professional, and took the time to explain everything clearly. The service was quick, smooth, and stress-free, and we really appreciated the support and patience shown to us. Vodafone has excellent customer service and we felt valued as customers from start to finish. Highly recommend!

Reply from Vodafone UK - Wolverhampton
kye and jas. great customer service, excellent communication skills, provided the services really well with the cheapest deals. Thanks

Reply from Vodafone UK - Wolverhampton
Jas has done amazing job and best customer service in town.

Reply from Vodafone UK - Wolverhampton
Great service, easy to communicate, Katie was really friendly and helpful

Reply from Vodafone UK - Wolverhampton
Jack ,was a nice guy,very professional,he solve my problem fast!

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
It was a great experience with Vida phone I like the workers and they were very helpful with customers.

Reply from Vodafone UK - Wolverhampton
Aysha was amazing 😁
Friendly excellent communication
Helped me get my new phone new upgrade
Really great at her job
Lovely girl

Reply from Vodafone UK - Wolverhampton
Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

Reply from Vodafone UK - Wolverhampton
Jack,They are very gentle and professional

Reply from Vodafone UK - Wolverhampton
I had an excellent experience with Cristina. She was quite helpful and very pleasant.

Reply from Vodafone UK - Wolverhampton
Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina

Reply from Vodafone UK - Wolverhampton
We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more

Reply from Vodafone UK - Wolverhampton
Katie and Harj were really helpful, trying to retrieve some photos for me.

Reply from Vodafone UK - Wolverhampton
I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!

Reply from Vodafone UK - Wolverhampton
The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work

Reply from Vodafone UK - Wolverhampton
I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff

Reply from Vodafone UK - Wolverhampton
We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.

Reply from Vodafone UK - Wolverhampton
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