Vodafone UK - Wolverhampton Reviews 

618
•
TrustScore 5 out of 5

4.9

49 Dudley Street, WV1 3ER Wolverhampton, GB

•

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Rated 5 out of 5 stars

Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more

Company replied

Rated 5 out of 5 stars

Jack was lovely and very helpful! He wasn’t pushy and took time to chat and get to know me to see what I would be interested and the plans I would want. He was very knowledgeable, polite, patient and... See more

Company replied

Rated 5 out of 5 stars

Really good service from Kye. He helped me sort out a phone deal and made the whole process quick and straightforward. Kept me updated throughout and was easy to deal with. Would definitely recommend

Company replied

Rated 5 out of 5 stars

Served by Katie, She was friendly, efficient, professional and very helpful. The consultation went smoothly with useful advice provided when required.

Company replied


Company details


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

618 reviews

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4.9

All reviews

(618)

42,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Kye and Sharon was really amazing…

Kye and Sharon was really amazing helped me from start to finish definitely recommend I’m really happy customer has disabilities. Really happy with the service!

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Toni,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I purchased my phone from Katie last…

I purchased my phone from Katie last year and due to professionalism and kind nature I went back and she sorted my roaming package out for me and even transferred me from sky to Vodafone for the Internet. She was fantastic really helpful and knowledgeable. She made me feel comfortable and wasn't judgemental. Fantastic sales . I will be going back and look forward to my faster Internet. The girl deserves promotion. Well done Katie.

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Kye

Both Kye and Jas was incredibly helpful throughout the whole process. They were both friendly, professional, and took the time to explain everything clearly. The service was quick, smooth, and stress-free, and we really appreciated the support and patience shown to us. Vodafone has excellent customer service and we felt valued as customers from start to finish. Highly recommend!

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Aland,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kye and jas

kye and jas. great customer service, excellent communication skills, provided the services really well with the cheapest deals. Thanks

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Adam,

Thanks for the lovely review and fantastic support for Kye and Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas has done amazing job and best…

Jas has done amazing job and best customer service in town.

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chebrolu,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, easy to communicate, Katie was really friendly and helpful

May 12, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chirill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack ,was a nice guy,very…

Jack ,was a nice guy,very professional,he solve my problem fast!

May 10, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Marian,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with Vida…

It was a great experience with Vida phone I like the workers and they were very helpful with customers.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey PeterChikweo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was amazing 😁

Aysha was amazing 😁
Friendly excellent communication
Helped me get my new phone new upgrade
Really great at her job
Lovely girl

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Neena,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack helped me today thwre was really…

Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Sharl,

Thanks for the lovely review and fantastic support for Jack

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are very gentle and professional

Jack,They are very gentle and professional

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Cristina. She was quite helpful and very pleasant.

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Adedamola,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Jason,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your best customer service advisor in wolvo

We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and Hark were really helpful

Katie and Harj were really helpful, trying to retrieve some photos for me.

April 24, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Scott,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had no idea how to explain my issue…

I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Kurtis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The team jack Kate and Leah was very…

The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Pierre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to Vodafone Wolverhampton to…

I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Marie,

Thanks for the lovely review and fantastic support for Leah and Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Wolverhampton store and…

We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.

April 20, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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