Vodafone UK - Wolverhampton Reviews 

565
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I recently contacted Vodafone UK to upgrade my broadband as my existing contract was coming to an end, and I also added a SIM-only deal. The new arrangement has worked out really well and will sav... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

565 reviews

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5.0

All reviews

(565)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

### Excellent service from Tom – knowledgeable, patient and helpful

I recently contacted Vodafone UK to upgrade my broadband as my existing contract was coming to an end, and I also added a SIM-only deal. The new arrangement has worked out really well and will save me around £5 on my broadband and a further £9 per month on my mobile costs.

A special shout-out and thank you to **Thomas (Tom) from the Web Services team**, who assisted me through the online chat. He was incredibly patient, accommodating and knowledgeable throughout, taking the time to explain the different options and helping me find a package that genuinely worked better for me.

It was a very smooth and positive experience, and Tom is a great credit to the team. Excellent customer service and very much appreciated. **5 stars!**

August 24, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey there,

Thanks for the lovely review and fantastic support for Tom. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was excellent sorted me good sim…

Katie was excellent sorted me good sim deal

August 24, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Aland,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas was very helpful in sorting out my…

Jas was very helpful in sorting out my data roaming issues

August 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas sorted out my issue very quickly

Jas sorted out my issue very quickly

August 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Daljit,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great costumer service

Great costumer service, nice polite young lady. She went out her way to get me discounts because I had more then one product. Highly recommend!!

August 22, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Gurdev,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best experience i ever got

The best experience i ever got

August 22, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lavanya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas sold me a sim card with a brilliant…

Jas sold me a sim card with a brilliant deal gave me 10/10 service

August 22, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Monu,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shabs listened

Shabs listened, was patient and helped resolved my issues.
Very Satisfactory

August 21, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Toluwalope,

Thanks for the lovely review and fantastic support for Shabs.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful made the process…

Jack was very helpful made the process very easy and stress free.

August 20, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Daechanelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident in the decision I made and three days latter I am still happy. Thank you

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina was excellent

Cristina was excellent. Very helpful, pleasant and knowledgeable. Thank you.

August 18, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas was brilliant gave me a amazing…

Jas was brilliant gave me a amazing deal on my sim card 10/10 service

August 17, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Prabhjot,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful happy overall

Very helpful happy overall

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Rekha,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was great and fast👍

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Mohammed,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and kind with lots of…

Very helpful and kind with lots of support

August 15, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye was very engaging in conversation…

Kye was very engaging in conversation and helpful. service was great

August 14, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

"Hey Ella,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Cristina Dinca

August 11, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Zana,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye the fantastic

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x increase in his wage. Wonderful work 👏🏾👏🏾

August 11, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service with jack would…

Excellent service with jack would highly recommend

August 10, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Gemma

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Cristina Dinca

August 10, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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