Vodafone UK - Wolverhampton Reviews 448

TrustScore 5 out of 5

4.9

49 Dudley Street, WV1 3ER Wolverhampton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased my phone from Katie last year and due to professionalism and kind nature I went back and she sorted my roaming package out for me and even transferred me from sky to Vodafone for the Inter... See more

Company replied

Rated 5 out of 5 stars

Both Kye and Jas was incredibly helpful throughout the whole process. They were both friendly, professional, and took the time to explain everything clearly. The service was quick, smooth, and stress-... See more

Company replied

Rated 5 out of 5 stars

Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

Company replied

Rated 5 out of 5 stars

Kye helped me out with an issue on my phone and the service was excellent from start to finish. He explained everything clearly, fixed the problem quickly, and also showed me some great upgrade opti... See more

Company replied


Company details


Contact info

  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very patient and was willing to find us…

Very patient and was willing to find us the best deals - Cristina N

May 23, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today

Today, I have been served by Cristina N and she's been fantastic with finding me the best deal for a new device

May 22, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was very happy with Kye service for…

I was very happy with Kye service for helping me do me and my wife 2 Simo I’m very happy with this store and kye himself

May 20, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Hamid,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience, all staff very friendly and helpful, the staff member Christina was very helpful

May 19, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was extremely helpful and very…

Katie was extremely helpful and very knowledgeable. She sorted my home broadband and swapped me from EE to Vodafone for my phone. She was a pleasure to deal with.

May 18, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for letting us know what an amazing job Katie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful very informative…

Very helpful very informative explaining clearly best deal didn’t feel rushed

May 17, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Spoke to Leah on Monday 11th May. She offered me a plan but I couldn't commit due to time. She was polite and very helpful. Returned to the store Friday 15th to be served by Cristina. Hadn't got a clue what she was doing. She was not interested in trying to help or look for the original plan that was offered and was as miserable as sin. We left the store empty handed. Went back today to be greeted by Leah. She went through the plan again, was smiley and very helpful. Came away from the store with new phone and plan in place. Well done Leah for saving the day! Vodafone needs more people like you! Thank you

May 17, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristinan Jas was amazing.

May 16, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Lia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was good customer service

May 16, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas was amazing helped me setting up my…

Jas was amazing helped me setting up my sim

May 16, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton


Hey Janice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina n and jas gave me fab service

Cristina n and jas gave me fab service

May 16, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye and Sharon was really amazing…

Kye and Sharon was really amazing helped me from start to finish definitely recommend I’m really happy customer has disabilities. Really happy with the service!

May 15, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Toni,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I purchased my phone from Katie last…

I purchased my phone from Katie last year and due to professionalism and kind nature I went back and she sorted my roaming package out for me and even transferred me from sky to Vodafone for the Internet. She was fantastic really helpful and knowledgeable. She made me feel comfortable and wasn't judgemental. Fantastic sales . I will be going back and look forward to my faster Internet. The girl deserves promotion. Well done Katie.

May 14, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Kye

Both Kye and Jas was incredibly helpful throughout the whole process. They were both friendly, professional, and took the time to explain everything clearly. The service was quick, smooth, and stress-free, and we really appreciated the support and patience shown to us. Vodafone has excellent customer service and we felt valued as customers from start to finish. Highly recommend!

May 14, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Aland,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kye and jas

kye and jas. great customer service, excellent communication skills, provided the services really well with the cheapest deals. Thanks

May 14, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Adam,

Thanks for the lovely review and fantastic support for Kye and Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas has done amazing job and best…

Jas has done amazing job and best customer service in town.

May 14, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Chebrolu,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, easy to communicate, Katie was really friendly and helpful

May 12, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Chirill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack ,was a nice guy,very…

Jack ,was a nice guy,very professional,he solve my problem fast!

May 10, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Marian,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly

May 9, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with Vida…

It was a great experience with Vida phone I like the workers and they were very helpful with customers.

May 9, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey PeterChikweo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look