Vodafone UK - Wolverhampton Reviews 

618
•
TrustScore 5 out of 5

4.9

49 Dudley Street, WV1 3ER Wolverhampton, GB

•

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Rated 5 out of 5 stars

Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more

Company replied

Rated 5 out of 5 stars

Jack was lovely and very helpful! He wasn’t pushy and took time to chat and get to know me to see what I would be interested and the plans I would want. He was very knowledgeable, polite, patient and... See more

Company replied

Rated 5 out of 5 stars

Really good service from Kye. He helped me sort out a phone deal and made the whole process quick and straightforward. Kept me updated throughout and was easy to deal with. Would definitely recommend

Company replied

Rated 5 out of 5 stars

Served by Katie, She was friendly, efficient, professional and very helpful. The consultation went smoothly with useful advice provided when required.

Company replied


Company details


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

618 reviews

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4.9

All reviews

(618)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely experience and Aysha was helpful…

Lovely experience and Aysha was helpful from beginning to the end. No issues were encountered and at the end of the day we managed to complete the new addition to the contract. A big thank you and looking forward to new experiences.

September 12, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Alex,
Thanks for the lovely review and fantastic support for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,

Rated 5 out of 5 stars

Aysha has provided great customer…

Aysha has provided great customer service. She was very helpful and patient.

September 12, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Guest,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was very good with me

Katie was very good with me. She sorted me a good tablet deal after 3 months of dealing with me last

September 12, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lynn,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service professional…

First class service professional friendly. Aysha is a credit credit to voda thsnk you

September 12, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Kyle was very helpful and got exactly…

Kyle was very helpful and got exactly what I needed done

September 9, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Tiffany,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Great deal with three network with…

Great deal with three network with shabs . Fantastic

September 7, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

We're so glad to hear you had such a fantastic experience with our team! We appreciate your positive feedback for Shabs.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Aysha

She was great.

September 6, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Harwinder,

Thanks for the lovely review and fantastic support for Aysha If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was extremely helpful when we…

Jack was extremely helpful when we visited the Vodafone shop in Wolverhampton to upgrade my sons mobile phone you were very patient and explained everything in detail which made transitioning from
Three to Vodafone very simple

September 6, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Allison,

Thanks for the lovely review and fantastic support for Jack. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack from Wolverhampton branch

Jack at the Wolverhampton branch was great at explaining what we needed and supporting us.

September 6, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Bally,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shabs gave me a great deal I will be…

Shabs gave me a great deal I will be bacnext week
For broad band

September 5, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Ohnmar,

Thanks for the lovely review and fantastic support for Shabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience

September 4, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mohamed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shabs was very helpful and kind

Shabs was very helpful and kind
He was very helpful with instructions

September 3, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Sachina,

Thanks for the lovely review and fantastic support for Shabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff member Shabs demonstrated a…

The staff member Shabs demonstrated a high level of professionalism throughout the process and was polite and approachable. He treated me with respect and dignity, and was patient when answering my questions, providing clear and helpful explanations.

He is a genuinely kind and courteous gentleman who demonstrated a great understanding of my needs and maintained a positive and respectful attitude throughout. His communication was excellent, and I was very pleased with the overall experience.

September 3, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Chidi,

Thanks for the lovely review and fantastic support for Shabs. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Vodafone. The service from Jack was friendly, helpful, and professional. My request was dealt in a quick and efficient manner, and I really appreciated how clearly everything about the phone and contract plans was explained to me. Great customer service from start to finish — thank you, Jack👏🏻🙌

September 3, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Bhagyam,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shabs listened to me and gave me the…

Shabs listened to me and gave me the best deal . Highly recommend such a great guy

September 2, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Hardeep,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Shabs has been amazing and very…

Shabs has been amazing and very helpful. Excellent customer service. Thank you

September 2, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Soroya,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Just come back from hokiday and lost my…

Just come back from hokiday and lost my sim , shabs sorted me out with great deql

September 2, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Hijazi,
Thanks for the lovely review and fantastic support for Shabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was excellent at sorting my…

Katie was excellent at sorting my broadband connection great customer service

September 1, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Sai,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 1 out of 5 stars

Sabs amazing deals 👍🏻👍🏻👍🏻👍🏻

September 1, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Sonu,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, thoroughly explained the contract details and offer thanks to Shabs.

August 30, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mrithula,

Thanks for the lovely review and fantastic support for Shabs.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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