Vodafone UK - Wolverhampton Reviews 

542
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining. She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. The store is modern, well presented, welcoming and conveniently located. Everything is well organised, making the whole visit smooth and stress-free. A... See more

Company replied

Rated 5 out of 5 stars

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more

Company replied


Company details


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

542 reviews

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1-star

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5.0

All reviews

(542)

40,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Leah was really great

Leah was really great. Excellent customer service!

July 4, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Oworu,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas was super helpful when it came to…

Jas was super helpful when it came to purchasing a new iphone, explained everything really well and in simple terms to ensure we understood everything. He was really helpful in explaing all the different contracts we could purchase. Really helpful, really polite, really approacable could easy have a laugh with him. Amazing service.

July 4, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Raimonda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful
Excellent service

July 3, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Pushkar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Looked after by Kye

Looked after by Kye. Great advisor who was friendly and attentive.

July 3, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to store looking for an ipad…

Came in to store looking for an ipad for my business . After dealing with countless issues katie and leah were fantastic and kept the morale high despite the obstacles, they did a great job and helped alot

July 2, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lonut,

Thanks for the lovely review and fantastic support for Katie and Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Helpful Staff

Came in to have a look at some phones as i’m looking to upgrade, wasn’t too sure what i wanted, spoke to a staff member called Leah and she was super helpful, very knowledgeable. 👍🏼

June 27, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Ben,

Thanks for the lovely review and fantastic support for Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to cancel my contract but after…

Went in to cancel my contract but after having a conversation with Leah she managed to convince me to stay and even upgraded me will be recommending this store to friends and family based on my experience.

June 29, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Rosey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shahs was great sorted my broadband and…

Shahs was great sorted my broadband and and sim saved me £40 a month

June 30, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Muhammad,
Thanks for the lovely review and fantastic support for Shahs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Customer service

June 28, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Ayaz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick services

Quick services. Full explanation and offers that are very tempting.Sharron was very friendly and good at helping me with what I needed.

June 27, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Stefan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service from Aysha was great.

Service from Aysha was great.

But your system computer was really slow.

June 27, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

"Hey Dileep,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Leah is a great advisor

Came into store looking for an upgrade
I spoke to Leah who was very knowledgeable and I felt at ease , she helped me find the best deal and also some offers I can have as well
Will recommend her to my friends

June 19, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Alin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was very pleasant

Kate was very pleasant, she listened to my needs,explained to me in details of what’s needed to be done.And made me come to my conclusions, I will recommed her to all my friends and family.

June 18, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Tim,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Cristina Dinca for helping us…

Thank you Cristina Dinca for helping us today with our broadband and 3 SIM cards . Best deal

June 18, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Cristina Dinca for…

Thank you so much Cristina Dinca for your assistance. You made the transition so easy and interesting. 🤝

June 15, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Uche,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice work of kye

June 15, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Avtar,

Thanks for the lovely review and the fantastic support you’ve shown for kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Kye was very helpful, was able to sort my current issue out. He showed great customer service and was very respectful.

June 15, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

helpful

Kye was very helpful today and supported me with the help need in store

June 15, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service…

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we picked out new contracts for both our phones and then proceeded to move our phone files to the new phones. Couldn't have asked for anything else! Brilliant service.

June 13, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Amanda,

Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service . No pushing more expensive contracts . Listened and helped at every point throught the purchase . With Katie at the Wolverhampton branch . Really recommend

June 13, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Oliver,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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