Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you Ayshe for the incredible and efficient service. Came in store to sort a phone contract 20 minutes before close and she did not make us feel rushed at all. Answered all my questions in good d... See more
Company replied
Jack was lovely and very helpful! He wasn’t pushy and took time to chat and get to know me to see what I would be interested and the plans I would want. He was very knowledgeable, polite, patient and... See more
Company replied
Really good service from Kye. He helped me sort out a phone deal and made the whole process quick and straightforward. Kept me updated throughout and was easy to deal with. Would definitely recommend
Company replied
Served by Katie, She was friendly, efficient, professional and very helpful. The consultation went smoothly with useful advice provided when required.
Company replied
Written by the company
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cristina was excellent. Very helpful, pleasant and knowledgeable. Thank you.

Reply from Vodafone UK - Wolverhampton
Jas was brilliant gave me a amazing deal on my sim card 10/10 service

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Very helpful and kind with lots of support

Reply from Vodafone UK - Wolverhampton
Kye was very engaging in conversation and helpful. service was great

Reply from Vodafone UK - Wolverhampton
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x increase in his wage. Wonderful work 👏🏾👏🏾

Reply from Vodafone UK - Wolverhampton
Excellent service with jack would highly recommend

Reply from Vodafone UK - Wolverhampton
Spoke with Jack who was excellent. Jack has the perfect personality for customer facing transactions. All quick and easy for purchase of new phone & watch. Thank you

Reply from Vodafone UK - Wolverhampton
Grest experince at threr vodafone . Shabs attended to us and gave us annamazing deal thankyou

Reply from Vodafone UK - Wolverhampton
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u save the day.👍🏾

Reply from Vodafone UK - Wolverhampton
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all the broadband options clearly, answered every question I had, and made sure I understood everything before making a decision. I never felt rushed or pressured, and his excellent customer service made the experience stress-free. Thank you, Jack, for your professionalism and for going above and beyond to help.

Reply from Vodafone UK - Wolverhampton
Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining.
She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will refer my friends and family

Reply from Vodafone UK - Wolverhampton
Good customer service from Leah, Katie & Christina. Helpful with my order.

Reply from Vodafone UK - Wolverhampton
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process.
We were advised that it would be better value to upgrade to a newer phone and that was the truth.
Leah was super friendly and funny and informative.
Would definitely recommend popping into the branch and speaking to Leah.

Reply from Vodafone UK - Wolverhampton
An employee called shabs help me get my SIM card,he was really nice

Reply from Vodafone UK - Wolverhampton
Shabs provided amazing customer service. Thanks to him we can enjoy our holiday with unlimited data.

Reply from Vodafone UK - Wolverhampton
My wife and I went in to trade an old iPhone for a new one. We were served by Christina N. The service from her was exemplary; extremely helpful knowledgeable and friendly she really is a credit to the organisation. Cannot praise her highly enough it was a delight to be served by her well done!! Nigel & Cheryl.

Reply from Vodafone UK - Wolverhampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.