Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining. She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

Reply from Vodafone UK - Wolverhampton
Jack,They are very gentle and professional

Reply from Vodafone UK - Wolverhampton
Absolutely fantastic experience throughout the whole process. Leah was helpful from beginning to the end of the interaction and managed to sort out all the issues that occurred. 10/10 would recommend.

Reply from Vodafone UK - Wolverhampton
I had an excellent experience with Cristina. She was quite helpful and very pleasant.

Reply from Vodafone UK - Wolverhampton
Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina

Reply from Vodafone UK - Wolverhampton
We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more

Reply from Vodafone UK - Wolverhampton
Katie and Harj were really helpful, trying to retrieve some photos for me.

Reply from Vodafone UK - Wolverhampton
I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!

Reply from Vodafone UK - Wolverhampton
The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work

Reply from Vodafone UK - Wolverhampton
I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff

Reply from Vodafone UK - Wolverhampton
We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.

Reply from Vodafone UK - Wolverhampton
Katie is an exceptional and amazing staff that professionally attended to me with lots of patience, details and I was able to sign a contract. Happy and delighted to sign the deal. Vodafone network has been great. Thanks Katie

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Kye is a brilliant advisor in Wolverhampton branch looked after me and my wife and found us the best deal
And was very clear though the whole interaction i recommend kye

Reply from Vodafone UK - Wolverhampton
Visited Wolverhampton store on Saturday, was served by Katie who was most helpful with sorting out our Broadband and also an update for my phone quite quickly. Katie was very pleasant and friendly and very helpful.

Reply from Vodafone UK - Wolverhampton
Kye was very helpful and got me the best deal

Reply from Vodafone UK - Wolverhampton
Today Kye helped me get my SIM card back very good costumer service

Reply from Vodafone UK - Wolverhampton
I have served today by Leah .she do a fantastic job I had to store just to get a phone but after talking to Leah I changed my mind n I grab the deal from her and definitely next I will be soon to Vodafone store and grab another deal .

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
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