Vodafone UK - Wolverhampton Reviews 

545
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

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Rated 5 out of 5 stars

Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more

Company replied

Rated 5 out of 5 stars

Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining. She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will... See more

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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

545 reviews

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5.0

All reviews

(545)

40,464 reviews in the last 12 months

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Rated 5 out of 5 stars

Jack helped me today thwre was really…

Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Sharl,

Thanks for the lovely review and fantastic support for Jack

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are very gentle and professional

Jack,They are very gentle and professional

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic experience…

Absolutely fantastic experience throughout the whole process. Leah was helpful from beginning to the end of the interaction and managed to sort out all the issues that occurred. 10/10 would recommend.

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Alex,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Cristina. She was quite helpful and very pleasant.

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Adedamola,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Jason,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your best customer service advisor in wolvo

We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and Hark were really helpful

Katie and Harj were really helpful, trying to retrieve some photos for me.

April 24, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Scott,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had no idea how to explain my issue…

I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Kurtis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The team jack Kate and Leah was very…

The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Pierre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to Vodafone Wolverhampton to…

I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Marie,

Thanks for the lovely review and fantastic support for Leah and Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Wolverhampton store and…

We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.

April 20, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie is an exceptional and amazing…

Katie is an exceptional and amazing staff that professionally attended to me with lots of patience, details and I was able to sign a contract. Happy and delighted to sign the deal. Vodafone network has been great. Thanks Katie

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Iyanu,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good price

Good price, friendly consultants!

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye is a brilliant advisor in…

Kye is a brilliant advisor in Wolverhampton branch looked after me and my wife and found us the best deal
And was very clear though the whole interaction i recommend kye

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Visited Wolverhampton store on Saturday, was served by Katie who was most helpful with sorting out our Broadband and also an update for my phone quite quickly. Katie was very pleasant and friendly and very helpful.

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Mcnally,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye was very helpful and got me the…

Kye was very helpful and got me the best deal

April 11, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Saffia,

Thanks for the lovely review and fantastic support for Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good help kye

Good help kye

April 11, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Tariq,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today Kye helped me get my SIM card…

Today Kye helped me get my SIM card back very good costumer service

April 11, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Matteo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have served today by Leah .she do a…

I have served today by Leah .she do a fantastic job I had to store just to get a phone but after talking to Leah I changed my mind n I grab the deal from her and definitely next I will be soon to Vodafone store and grab another deal .

April 7, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Jasvinder,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff! Thank you Leah and Kye

April 4, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Carly,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah and Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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