Vodafone UK - Worksop Reviews 

180
TrustScore 5 out of 5

4.9

68 Bridge Place, S80 1JN Worksop, GB


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Rated 5 out of 5 stars

We have been served by fantastic customer service today at Vodafone shop here at Worksop. James and James :> bouth of guys were very helpful and we have secured a fantastic deals on broadband as wel... See more

Company replied

Rated 5 out of 5 stars

Ryan and James provided excellent, empathetic and engaging customer service. Together they helped my partner and I sign up for the Flex 30GB monthly plan. They explained the T&Cs well, answered all ou... See more

Company replied

Rated 5 out of 5 stars

I visited the Worksop store & knew exactly what I wanted The two staff members who were present sorted everything for me with no fuss excellent service definitely 5 star

Company replied

Rated 5 out of 5 stars

Extremely helpful member of staff James in the worksop store helped me today...he explained more to me in the short time I was with him than anyone else ever has about the way things work and other re... See more

Company replied


Company details


Contact info

  • 68 Bridge Place, S80 1JN, Worksop, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great guy spoken to us very…

What a great guy spoken to us very polite and understood our needs will be back to see him againc

January 24, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Diane,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was really explained really…

Everything was really explained really clear and well. Made to feel at ease . Got a really good deal .

January 24, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The three lads in Worksop are fab they…

The three lads in Worksop are fab they are always really helpful every time I go in

January 20, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Mansfield,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store manager James was absolutely…

The store manager James was absolutely brilliant. He helped sort out a sim contract and a phone deal for my mum and dad after a poor experience with EE round the corner - after being with them years I’d expect better customer service but it was disappointing so I entered vodaphone and was greeted with such a better and warm experience.
All the lads in the store were great

January 23, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi Mabene,

Thank you so much for your wonderful review and the amazing support you’ve shown for James —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The manager of the shop James was great

January 19, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Jerzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and helpful from James the…

Very patient and helpful from James the branch manager

January 10, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Sylvia,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service…

From walking into the Worksop branch today I was met by a very friendly guy named Dane.
His knowledge was impeccable & he was very helpful. Helped me sort out the issues I had with my account.

January 8, 2026
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Zoe,

Thanks for the lovely review and fantastic support for Dane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James and James in Vodafone Worksop…

James and James in Vodafone Worksop were so helpful Merry Christmas

December 20, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Suzanne,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff thank you again

December 13, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Leon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James - Worksop

Visited the Worksop store in hopes to buy a new phone, and was greeted by James. He was extremely helpful and explained everything really well to me as i was confused about a couple of things. He made the process simple and i walked away a happy customer🙂

December 6, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Harrison,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey Liz,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited your Worksop store and was…

I visited your Worksop store and was met by the store manager, James. He was very welcoming on entering the store. He asked if I needed any help. Which I did. Offering me a seat he listened intently. Understanding my dilemma he began to explain different options on offer to me. He explained in great detail about the process. He also offered me an alternative mobile deal which I had not considered. After all he had explained and offered me, I accepted. James was very knowledgeable about all products. Friendly and understanding. An asset too the store.

November 27, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for James store manager at…

Thank you for James store manager at Vodafone in Worksop very helpful advice and good deals

November 14, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to our local Vodafone store in…

I went to our local Vodafone store in Worksop with my wife to get ourselves a new phone upgrade, We both want to thank James the store manager for his service and help. He was very supportive and explained everything we needed to know, there was no pressure to rush making any decisions and the whole experience was a pleasure,we even got our broadband upgraded, many thanks Phillip and Ann

November 11, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Problem with phone

Problem with phone , 2 very polite with excellent manners sorted my phone out for me, no way would I have been able to sort it myself .thank you so much , would highly recommend you both

November 8, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi. We're happy to hear that our team was able to resolve your phone issue. We appreciate your kind words and are so grateful for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The young Chap James the assistant…

The young Chap James the assistant manager was so helpful thanks to him

November 3, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi. We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our assistant manager helpful! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Promotion was good

November 3, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very informative explaining …

James was very informative explaining how things worked he made it easy to understand. Nice lad.

November 3, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi. We're happy to hear that you found the explanation helpful and easy to understand. We appreciate your positive feedback and are glad you enjoyed your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from James in setting…

Excellent service from James in setting up broadband for my mum

November 2, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful regarding the…

James was very helpful regarding the damage to my phone screen and helped sorting the issue even managed to get me walking out of the store paying less on my entire plan.

November 1, 2025
Unprompted review
Vodafone UK - Worksop logo

Reply from Vodafone UK - Worksop

Hi. We're happy to hear that the damage to your phone screen was sorted out to your satisfaction. We appreciate you taking the time to share your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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