We have been served by fantastic customer service today at Vodafone shop here at Worksop. James and James :> bouth of guys were very helpful and we have secured a fantastic deals on broadband as wel... See more
Company replied
Location
Switch location68 Bridge Place, S80 1JN Worksop, GB
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Ryan and James provided excellent, empathetic and engaging customer service. Together they helped my partner and I sign up for the Flex 30GB monthly plan. They explained the T&Cs well, answered all ou... See more
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I visited the Worksop store & knew exactly what I wanted The two staff members who were present sorted everything for me with no fuss excellent service definitely 5 star
Company replied
Extremely helpful member of staff James in the worksop store helped me today...he explained more to me in the short time I was with him than anyone else ever has about the way things work and other re... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Worksop
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
68 Bridge Place, S80 1JN, Worksop, United Kingdom
4.9
Excellent
180 reviews
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Great service in strore…
I only went in to enquire how the trade in process worked before completing it on line but when I went in Michelle said she was able to do it all for me in store today. She helped me to do the trade in tool talked me through the while process and then started the set up of my new phone and I came out with my new phone in the process of transferring all my data c from my existing phone which was complete by the time I got home.
July 15, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Angela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very attentive and helpful
Staff were very attentive and helpful. Helped me choose the right options for my needs.
July 13, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very unhelpfull
Went into vodafone shop in worksop because my 3 sim only deals ends soon I said I wanted to bring price down I have been with them since 2014 and not missed one payment I currently pay 2 at £28 and one at £ 34 that equals £90 the guys idea of af a good deal was to change 2 of the phone numbers and then the cost would be £30 per sim correct me iam wrong but that comes out at exactly the same price so not very helpful
July 9, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Ridley,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Tyler was incredibly helpful and…
Tyler was incredibly helpful and polite, taking his time to explain things I didn’t understand. He quickly and professionally met with my Internet needs. It was a very pleasant experience and I left the shop feeling very happy
July 10, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today thanks James C I'll…
Great service today thanks James C I'll be coming back in
June 30, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Lisa,
Thanks for the lovely review and fantastic support for James C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been a Vodafone customer for years and…
Been a Vodafone customer for years and when I needed a new contract I spoke with James C in branch and he managed to get me a deal that suited my needs within minutes! Great service.
June 30, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Aiden,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service…
Very friendly and helpful service explained everything clearly
June 23, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tyler and Dennis were so helpful
Tyler and Dennis were so helpful
Explained everything, did not rush and answered all my questions.
Very friendly and welcoming
June 24, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Tyler and Dennis.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sold a phone contract in my name to…
Sold a phone contract in my name to someone who isn't me and now I am dealing with debt agencies and my credit rating ruined. Absolute thieves. Get ready
June 5, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Andy.
We are very sorry to hear this. Please contact us, so we can investigate.
You can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
James at vodaphone in worksop is the…
James at vodaphone in worksop is the best.. he's explained everything professionally.. lovely customer care ..very helpful..you should make him manager..well done James at vodaphone x
May 30, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Lorrainr,
Thank you so much for your wonderful review and the amazing support you’ve shown for James —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Fantastic experience.
Dennis was a major help when we visited the Worksop Vodafone store today, solved every issue I had efficiently and was so friendly and polite. Would 100% recommend this store. Lifesaver!
May 24, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Tia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michelle was very professional
Michelle was very professional, knowledgeable and patient, (given my limited tech skills). She explained everything clearly and ensured I was able to make an informed decision regarding the contracts, use of the phone and so forth. Highly recommended.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
All sorted
Cracked screen so went to see when I could upgrade. Wasn't quite but James got me sorted nice and easy and left with new phone on order. Very happy bunny
April 15, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Emma,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
I was returning a device I'd ordered over the phone. The customer service in the Worksop store was excellent. Tyler was very helpful and gave great advice. I will definitely return when my phone needs upgrading. Thanks for your help and support.
April 14, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Janet
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade 5 star service
Visited Worksop store today for new contract and was supported through the process by Tyler and Dennis. I was extremely impressed with their professionalism and expertise. They explained everything clearly and patiently, making sure I understood all the details before signing. They also went above and beyond to ensure I was happy with the final product. Overall , it was an excellent experience, and I would highly recommend them if you are wanting honest 5 star service.
April 14, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Anita,
Thanks for the lovely review and fantastic support for Tyler and Dennis. It's always pleasant to read such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Denis was brilliant I could not have…
Denis was brilliant I could not have sorted it without his help
April 1, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service and everything I…
Very good service and everything I wanted to know Michelle helped!
March 21, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Barry,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Making technology understandable
James and Tyler were welcoming and provided articulate and detailed answers to all my questions. I felt valued, supported, and pleased with the quality of the Vodafone products I purchased! 👍 #CustomerService #Vodafone #Support #Technology #Experience
March 20, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Annett,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
We were attended to very nicely and all…
We were attended to very nicely and all information well explained.
Thanks
March 17, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Margaret,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dennis is so very nice and kind very…
Dennis is so very nice and kind very helofull
March 12, 2025
Unprompted review
Reply from Vodafone UK - Worksop
Hi Elidia,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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