I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... See more
Company replied
14 Montague Street, BN11 3HA Worthing, GB
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I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... See more
Company replied
Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more
Company replied
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more
Company replied
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more
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14 Montague Street, BN11 3HA, Worthing, United Kingdom
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Ben greeted us at the door and was immediately warm and friendly. He sold us a couple of phones - he was able to tell us loads about them to make sure they were what we needed. Vodafone network is very good! We have been in again and spoken with Lana who is hopefully going to find us a laptop today for our son!

Reply from Vodafone UK - Worthing
This was such a great experience. Amazing service. Super deals.

Reply from Vodafone UK - Worthing

Reply from Vodafone UK - Worthing
Very friendly approachable service, that get best plan for my mobile phone

Reply from Vodafone UK - Worthing
Niall served me and was training someone also.
A very simple, easy and smooth deal struck. Concise and clear. With some added discount to !!
Very professional and awesome service indeed

Reply from Vodafone UK - Worthing
Ben was really helpful and friendly. I went in to the store with a complex problem and he had no trouble sorting everything out for me....thank you so much

Reply from Vodafone UK - Worthing
Popped into the Worthing store today for some advice about my plan. Niall my consultant gave me clear and helpful advice about switching my plan and I'm extremelly happy with the information, products recommended and the service I received in store.

Reply from Vodafone UK - Worthing
Ben was great, super helpful and answered all my questions and factually and promptly, 10/10

Reply from Vodafone UK - Worthing

Reply from Vodafone UK - Worthing
Good service friendly staff always willing to help and support with all my tech needs

Reply from Vodafone UK - Worthing
Staff was brilliant. Megan was very helpful in upgrading my phone

Reply from Vodafone UK - Worthing
Fantastic service from Ben - totally amazing - I’m so happy!

Reply from Vodafone UK - Worthing
Would give zero if I could. Arrived at the Worthing store for a pre booked device care appointment for an issue with my phone. Was told by the member of staff that she didn't know what the appointment was. I showed her the emai confirmation and she was totally disinterested and repeated that she had never heard of such an appointment! She offered that I could wait inline to speak to someone. At no point did she check with any other member of staff. Totally wasted afternoon!

Reply from Vodafone UK - Worthing
Our rep was amazingly knowledgeable and friendly. We got a fabulous deal and even though she was way passed finishing time remained professional and friendly

Reply from Vodafone UK - Worthing
Megan was fab in upgrading my package
Highly recommended xx

Reply from Vodafone UK - Worthing

Reply from Vodafone UK - Worthing
Larna was so helpful this is the 3rd time I have been in vodafone this Yr and recieved excellent level of service. Thanks Larna 3 products bought.

Reply from Vodafone UK - Worthing
Lovely knowledgsble people. Great service. Sorted new package for broadband and sim.

Reply from Vodafone UK - Worthing
Great experience from Niall in the Worthing Vodafone store. Really friendly and helpful ☺️
Thank you so much for your help

Reply from Vodafone UK - Worthing
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