Due to unforeseen circumstances I had to change our broadband activation date. After numerous unsuccessful attempts online I paid a visit to our local branch in Yeovil. I explained my situation an... See more
Company replied
Location
Switch location7 Vicarage Walk, BA20 1EU Yeovil, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from Lewis, saved a fortune on my broadband by switching to Vodafone and my mobile reception is so much better, thanks Lewis I love my new phone!
Company replied
Have used Vodafone broadband for almost seven years. It's not perfect but you do receive reasonable service for a very good price. Drops out now and then but not to bad. I'm currently using fast fiber... See more
Company replied
Had the best service from Chester in Yeovil branch. He went above and beyond, so incredibly helpful and knowlegable nothing was to much trouble, absolutely fantastic. Also 10 days ago my daughter saw... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Yeovil Quedam Centre
Written by the company
Contact info
7 Vicarage Walk, BA20 1EU, Yeovil, United Kingdom
4.9
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service from Liam
Amazing service from Liam. Very knowledgeable and helpful young man.
May 12, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Amanda,
Thank you for your review. It’s great to hear of your positive experience with Liam. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben has been brilliant he fixed my…
Ben has been brilliant he fixed my phone so I can now make calls and receive calls I can make and receive texts and use my data absolute life saver!
May 12, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Harold,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben has been really great I drowned my…
Ben has been really great I drowned my phone in a bowl of water and he got me set up with a newer phone and recovered as much data as he could onto my new phone
May 6, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Jacqueline,
Thanks for this great review! We're so glad you managed to get things sorted promptly with Ben. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Delightful service from Sam and Steve
Delightful service from Sam and Steve. Helped set up my new phone
April 8, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Vanda. Thank you for your review for both Sam and Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lost everything on my phone over…
I lost everything on my phone over night. I came in the store in a panic, as my contacts and photos were lost. Sam managed to get all my info back which I am ever so grateful.
April 6, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Roger,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Steve was great
Steve was great! His customer service is absolutely brilliant. I would highly recommend him and this store.
April 4, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Harold,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Sam the manager
Excellent service from Sam the manager. He cleaned my phone and gave me more storage.
April 4, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Peter, Thanks for your awesome feedback for Sam. It's great to see he got everything sorted for you today.
All the best, The Vodafone Social Media team
Sam the manager was very good
Sam the manager was very good! He managed the queue really effectively while providing top service to myself and husband
March 2, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey June,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nothing was too much trouble
Nothing was too much trouble. Steve was very polite and helpful. He fixed my phone and set a great sim deal.
March 2, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey John,
Thanks for letting us know what an amazing job Steve did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Yen has been wonderful I hate…
Yen has been wonderful I hate technology but she transferred all my data for me so I didn't have to stress and even showed me briefly how to use the phone
February 5, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi John,
Thanks for your review and feedback for Yen. Its great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with the service from this…
Very happy with the service from this store. Helped keep my number too
February 5, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sound advice. Thank you Ian
I’ve just chosen a new airtime contract. Trying to make the choice on line with no human involvement was going to be difficult for me. Fortunately Ian from the Yoevil Webchat team came on the line and helped me make the best choice for my requirements. I’m very pleased with my new contract. Thank you Ian for your sound advice. Michael O
January 26, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Mike. Thank you for your review for Ian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I thought the Sam and Steve were…
I thought the Sam and Steve were brilliant! Always so accommodating and helpful!
January 4, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Ashley,
Thanks for letting us know what an amazing job both Sam and Steve did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good service and very helpful
Very good service and very helpful. Every time I come in the Manager and owner are wonderful. They always solve my questions and I always come to this store.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Sompak,
This is lovely feedback for our Yeovil store. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Steve was very helpful and didn’t rush…
Steve was very helpful and didn’t rush any decisions
January 4, 2024
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Liz,
Thanks for taking your time to leave this review for Steve.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I found Steve to be very polite
I found Steve to be very polite , helpful and very friendly.
December 9, 2023
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Ray,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy
Very happy. Really good service from Steve. I am very happy with my nee iphone 15 pro max.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Geanina,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam and his team are very helpful and…
Sam and his team are very helpful and always offer great support.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Alexandru,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben very good information from you and…
Ben very good information from you and put me at ease
December 4, 2023
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hey Kerry,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam the man is fantastic
Sam the man is fantastic! He offers great, consistant support to his customrs and colleagues
November 22, 2023
Unprompted review
Reply from Vodafone UK - Yeovil Quedam Centre
Hi Jennifer,
Thanks for your feedback for Sam.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.