Vodafone UK - Yeovil Quedam Centre Reviews 

154
TrustScore 5 out of 5

4.9

7 Vicarage Walk, BA20 1EU Yeovil, GB


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Rated 5 out of 5 stars

Due to unforeseen circumstances I had to change our broadband activation date. After numerous unsuccessful attempts online I paid a visit to our local branch in Yeovil. I explained my situation an... See more

Company replied

Rated 5 out of 5 stars

Great service from Lewis, saved a fortune on my broadband by switching to Vodafone and my mobile reception is so much better, thanks Lewis I love my new phone!

Company replied

Rated 4 out of 5 stars

Have used Vodafone broadband for almost seven years. It's not perfect but you do receive reasonable service for a very good price. Drops out now and then but not to bad. I'm currently using fast fiber... See more

Company replied

Rated 5 out of 5 stars

Had the best service from Chester in Yeovil branch. He went above and beyond, so incredibly helpful and knowlegable nothing was to much trouble, absolutely fantastic. Also 10 days ago my daughter saw... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Yeovil Quedam Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 7 Vicarage Walk, BA20 1EU, Yeovil, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

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4.9

All reviews

(154)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve is very kind and caring

Steve is very kind and caring. He saved me money on my phone and helped set it up. I will remember Steve and this branch to come back. Thanks John

November 20, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi John,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I thought Sam was amazing

I thought Sam was amazing. His personal skills are fantastic!

November 19, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hi Joyce. Thank you for your review for Sam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great!

Moved from o2 to Vodafone, already a 100% improvement in customer service both online and in store. Used the Yeovil store and Sam and Steve were exceptionally helpful and a credit to the company. Nothing was too much hassle.

November 8, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Hi dont phone customer service number as you don't get results face to face is better they are really good and I saw the same person chloe who has sorted out all the problems and never makes you feel awkward I was also offered a discount with broadband at a good price so will probably do that very helpful and friendly so very pleased at least it all got solved thank you for today

November 6, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hey Fiona,

Thanks for letting us know what an amazing job our store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

People here ,Steve Sam and Yan and Chloe were very helpful and kind and i am sure that that they are so kind with all the customers!!!thank them for all!!!this store has an excellent service!!!!

November 4, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam and Steve were excellent

Sam and Steve were excellent. Very patient and helpful

November 4, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Dim,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Chloe

October 8, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Terry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Yen recently

I was served by Yen recently. She was an absolute delight to talk to.

October 6, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hi Gwyneth. Thank you for your review for Yen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Sam

Excellent service from Sam. Very grateful!

October 6, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Jacqueline. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Intelligent, helpful, efficient, patient and charming

Chloë was a super salesperson: found out what I wanted, made very good suggestions, ticked all the boxes and was over the top patient with the annoyances caused by other Vodaphone departments on-line and over the phone. 5 stars for her...... also the other staff in the store seemed very calm, and efficient. I was recommended to go to Chloe by a friend who was also given the 5 star treatment.... Thanks Chloë!

September 25, 2023
Unprompted review
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Reply from Vodafone UK - Yeovil Quedam Centre

Hey Natalie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My daughters phoned got totally broken…

My daughters phoned got totally broken so we went to the Vodafone shop in Yeovil & we saw the shop manager Sam. He was brilliant, he has the patience of a saint, he was very friendly, helpful & efficient. We couldn’t believe that he could sort out a new phone but was also able to get her old number & everything she had on it onto the new phone without having the old phone there. She was very concerned as it had all her son’s baby pictures that she thought she was going to loose. We can’t thank Sam enough so thank you Sam.

September 17, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Coggins,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm very impressed with the level of…

I'm very impressed with the level of service in this store!! This time I was served by Chloe who took great care when dealing with me. I'll always come back to this store for any future needs.

September 13, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Percy,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam saved me over £25 p/m on broadband…

Sam saved me over £25 p/m on broadband from BT. I am absolutely thrilled! Thanks Sam.

September 2, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing member of staff

Just want to say a massive thank you to a member of staff at the Yeovil branch absolutely incredible customer service. Explained everything thoroughly, helped me out with with a new phone after mine had broken transferred everything over for me and all with a smile. So thank you

August 20, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Hayley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I thought Yen was brilliant

I thought Yen was brilliant! So endearing and helpful. She gave me a cracking deal on my phone contract.

August 11, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Audrey,

Thanks for the lovely review and fantastic support for Yen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Chloe was ever so polite! Thank you!

August 5, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Diana. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a lovely visit to the Vodafone…

I had a lovely visit to the Vodafone store in Yeovil. Chloe served me and helped sort my Vodafone app. I had service with a smile and a nice cup of cappuccino! Thanks Chloe!

July 10, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hey Pat,

Thanks for letting us know what an amazing job Chloe did!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Chloe

July 7, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Joe. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful polite amazing

June 19, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Edna. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing service and help

June 19, 2023
Unprompted review
Vodafone UK - Yeovil Quedam Centre logo

Reply from Vodafone UK - Yeovil Quedam Centre

Hi Gemma. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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