Vodafone Ireland - Blackrock Reviews 

33
TrustScore 4.5 out of 5

4.7

Unit 9, Frascati Shopping Centre, A94 F9C1 Co. Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

So good customer service in Athlone store. Visit on 29.06.26 And 30.06.26 Professional and receive a lot of help and smile.

Company replied

Rated 5 out of 5 stars

A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.

Company replied

Rated 5 out of 5 stars

Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .

Company replied

Rated 1 out of 5 stars

Sales person was pushy unhelpful and extremely rude. Disgraceful I would like someone to contact me

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Unit 9, Frascati Shopping Centre, A94 F9C1, Co. Dublin, Ireland

  • 012834111

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(33)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Got a new phone and the service was great

July 1, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Jake,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

So good customer service in Athlone…

So good customer service in Athlone store.
Visit on 29.06.26
And 30.06.26

Professional and receive a lot of help and smile.

June 30, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Urszula,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

A big shout out to Alberto in Frascati

A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.

June 16, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Phil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Ciaran Martin was a complete superstar…

Ciaran Martin was a complete superstar today in Blackrock. Amazing customer service. Absolute legend.Huge addition to Vodafone

June 7, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Sophia

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I was extremely well looked after and…

I was extremely well looked after and they were very helpful to me.
Alberto Zaragosi especially

June 2, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Anthony,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Phone lost

Phone lost
Barry fixed everything
Thanks again

June 2, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Staff were wiling to listening to our…

Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .

June 1, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Simona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Really lovely helpful lady

Really lovely helpful lady called Priya in Blackrock. I normally hate changing my phone as I tend to lose data but she helped me with everything. Lots of customers were saying how good and helpful she was. Thank you Priya

June 1, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Liz,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Fantastic

Fantastic, prompt & efficient! Priyanshi gave me an amazing support, I am truly thankful!

May 21, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Alberto zatagosi was very helpful and…

Alberto zatagosi was very helpful and helped to solve a number of problems and provided good information without a hard sell

May 20, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Ann,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Baught a new Android off Ciaran in…

Baught a new Android off Ciaran in Vodaphone ,Blackrock.
Superb service from Ciaran so professional and so helpful.
Great Service.

May 15, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Bernie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Aoife was great in Blackrock store

Aoife was great in Blackrock store, upgraded and saved money on the family account, thx

May 13, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Gary,,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Needed new sim, fab service

Priya was super helpful, fixed my problem in 2 mins

May 12, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Daisy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

The guy (Ciaran) who helped me was very…

The guy (Ciaran) who helped me was very polite and helpful, the service was super fast and efficient.

May 11, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Naiara,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Fantastic support and advice from…

Fantastic support and advice from Alberto and Pryia in Vodafone Blackrock
Well Done Thank you

May 6, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Maeve,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very very very helpful

Very very very helpful. She did everything for me. Im not very technical. Very easy experience. Great to deal with.

May 6, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Diarmuid,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Priyanshi the sales assistant here in…

Priyanshi the sales assistant here in blackrock was great & very professional.

May 2, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Ciaran at Vodafone in Blackrock Frascati. From the outset, he demonstrated exceptional professionalism, expertise, and genuine care. He guided me seamlessly through selecting an iPhone 17, ensuring I made the right choice for my needs.

What truly set this experience apart was Ciaran’s dedication when an issue arose with DPD delivering the phone to the wrong address. He took full ownership of the situation and resolved it efficiently, keeping me informed every step of the way.

It’s rare to encounter this level of customer service—Ciaran went above and beyond, and it made a lasting impression. A truly exceptional experience.

May 1, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Aoife,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Aoife gave me great service in…

Aoife gave me great service in Blackrock Vodafone shop. Much appreciated

April 26, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Kathryn,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Wali The nicest and most helpful man…

Wali The nicest and most helpful man without whom I would have left Vodafone and gone to live in a cabin on the woods

April 16, 2026
Unprompted review
Vodafone Ireland - Blackrock logo

Reply from Vodafone Ireland - Blackrock

Hi Veronique,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team

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