Sales person was pushy unhelpful and extremely rude. Disgraceful I would like someone to contact me
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
Company replied
A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.
Company replied
Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit 9, Frascati Shopping Centre, A94 F9C1, Co. Dublin, Ireland
- 012834111
4.7
Excellent
37 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Priyanshi the sales assistant here in…
Priyanshi the sales assistant here in blackrock was great & very professional.
May 2, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an outstanding experience with…
I had an outstanding experience with Ciaran at Vodafone in Blackrock Frascati. From the outset, he demonstrated exceptional professionalism, expertise, and genuine care. He guided me seamlessly through selecting an iPhone 17, ensuring I made the right choice for my needs.
What truly set this experience apart was Ciaran’s dedication when an issue arose with DPD delivering the phone to the wrong address. He took full ownership of the situation and resolved it efficiently, keeping me informed every step of the way.
It’s rare to encounter this level of customer service—Ciaran went above and beyond, and it made a lasting impression. A truly exceptional experience.
May 1, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Aoife,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Aoife gave me great service in…
Aoife gave me great service in Blackrock Vodafone shop. Much appreciated
April 26, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Kathryn,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wali The nicest and most helpful man…
Wali The nicest and most helpful man without whom I would have left Vodafone and gone to live in a cabin on the woods
April 16, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Veronique,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Upgraded my phone
Upgraded my phone. All very straightforward. Thank you Alberto Zaragosi - very helpful.
April 16, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
iPhone 17 Pro with Alberto
I bought an iPhone 17 Pro with Alberto Zaragosi, he was very helpful and polite, he showed me the different plans and what suits me better according to my needs.
I highly recommend Alberto 10/10
October 1, 2025
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Ricardo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi
Alberto Zaragosi
Brilliant
Answered all questions
So happy
March 27, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Maureen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fantastic service from Alberto Zaragosi
Fantastic service from Alberto Zaragosi
March 16, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Gill,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service
Priya helped us today, provided excellent and speedy service above and beyond. We were really impressed with her customer service and grateful for her assistance today.
March 14, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Karen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Blackrock
Hi Rosie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi he was most helpful…
Alberto Zaragosi he was most helpful and good humoured
March 11, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Cathleen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service
Excellent service, friendly and explained everything in the best way, leaving no doubts... a great professional, I can only thank Marana from the Mahon Point Cork unit for her service.
March 6, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Deleon,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sales person was pushy unhelpful and…
Sales person was pushy unhelpful and extremely rude.
Disgraceful
I would like someone to contact me
March 7, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Alan,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Alberto Zaragosi was very helpful
Alberto Zaragosi was very helpful! Very friendly and quick, a good experience
March 6, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Aine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I wish to say that the service I…
I wish to say that the service I received from Maniv in Blackrock Vodafone was second to none - courteous, and extremely helpful. Pauline
March 2, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Pauline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gary the Manager totally listened to…
Gary the Manager totally listened to issues and has a great approach to solving problems.In particular I was trying to look after my elderly mother and he went out of his way to help
February 27, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi was extremely helpful…
Alberto Zaragosi was extremely helpful and fixed my problem immediately.
February 26, 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Brendan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.