Vodafone Ireland - Galway Williams Street Reviews 

22
TrustScore 4.5 out of 5

4.6

45 William Street, Galway, H91 XW97 Galway, IE


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Rated 5 out of 5 stars

I recently visited the store on William Street and was warmly greeted by all the staff. I had a particular issue with my phone that I needed to get sorted before travelling and Linda was very reassuru... See more

Company replied

Rated 5 out of 5 stars

Ciaran Halbard in Vodafone William St Galway was brilliant to deal with tiday- so personable, friendly and efficient signing up my husband as a new Vodafone customer and we also got broadband with him... See more

Company replied

Rated 5 out of 5 stars

An amazing experience in Vodafone Shop Street Galway today. Ciárian was amazing answered every question clearly and in plain language. Gave me all the options available and advised on the best p... See more

Company replied

Rated 5 out of 5 stars

Great experience in the Galway shop on shop street recently. Daniel and Pawel helped me sort out my phone as I had lots of issues previously with another provider. Have to say the lads are fantastic i... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • 45 William Street, Galway, H91 XW97, Galway, Ireland

  • 091565475

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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4.6

All reviews

(22)

1,662 reviews in the last 12 months

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Rated 5 out of 5 stars

Super service from Daniel

Top class service- Daniel in Galway store

June 29, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Enda,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Cormac great help and very helpful

Cormac great help and very helpful, husband got new phone

June 21, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Jackie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Top class customer care

I was recently in the shop looking to see what options I have for an upgrade from my S24+. Linda came over to me and ran through all of the plans and options that are available to me. She came across very knowledgeable and took a genuine interest in showing me what is what.

May 20, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Danny

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Excellent customer service

I recently visited the store on William Street and was warmly greeted by all the staff. I had a particular issue with my phone that I needed to get sorted before travelling and Linda was very reassurung, extremely helpful, professional, and knowledgeable and got it resolved quickly. The entire process was flawless and easy, just what you want! Highly recommend! I will be back. Thanks Linda.

May 21, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Mary,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.

At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to the relevant team.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

In Galway

In Galway : Problem with phone ; All sorted with a guy called Cormac 🙄 👍

June 4, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Bernie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Cormac was excellent in his…

Cormac was excellent in his understanding of my problem and so efficient in rectifying the situation

June 2, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Paul's great 👍

May 30, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Mark,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Expert Staff

Panel & Linda were fantastic helped me navigate setting up new phone and also providing plan advice as was trading in phone also

May 30, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Angela,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Phone Trade-In

Came in to trade-in old phone with Pawel and Linda, was a smooth and great transition.

May 30, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Katie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Linda was great

Linda was great
Thanks

May 30, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Basma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great service from Linda

Great service!! The store manager Linda was very kind to help me set up my phone.

May 28, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Susan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience

Great experience, Cormac helped set up my WhatsApp to contact family overseas.

May 21, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Neville,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very helpful

May 12, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Isik,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience in the Galway shop…

Great experience in the Galway shop on shop street recently. Daniel and Pawel helped me sort out my phone as I had lots of issues previously with another provider. Have to say the lads are fantastic in there they all seem to get along and know what they're doing. Highly recommend!

May 9, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Charlie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Excellent customer service in Vodafone…

Excellent customer service in Vodafone Shop Street Galway. Everyone was so helpful.

May 7, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Celine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Ciaran Halbard in Vodafone William St…

Ciaran Halbard in Vodafone William St Galway was brilliant to deal with tiday- so personable, friendly and efficient signing up my husband as a new Vodafone customer and we also got broadband with him too. His people skills were fantastic- just a really sound person. Give hin a raise!

April 1, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Emer,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

An amazing experience in Vodafone Shop…

An amazing experience in Vodafone Shop Street Galway today.

Ciárian was amazing answered every question clearly and in plain language. Gave me all the options available and advised on the best plan.

He even looks like he enjoys his job. Amazing Ciárian thank you very much.

March 9, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Bernardine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great service

I’ve had a great experience at Vodafone today. Ciaran was extremely helpful when explaining contracts, pricing and helped me by showing me how I can save money by switching over to Vodafone. I must say it was a very pleasant experience all together

March 9, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Bella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

We went in with Dad to get Internet…

We went in with Dad to get Internet sorted out for his house. There was a queue but we did not wait long. From past experiences with Internet providers there has always been something wrong or it would take long to set up but it wasn't the case. Ciaran made sure we got what we were looking for and we got it done in no time.

February 11, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Angelace,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Excellent customer service

Ciaran in Vodafone provided some of the best customer service I’ve experienced in a long time. He was extremely helpful, patient, and clearly very knowledgeable. He took the time to explain everything properly, made sure all my questions were answered, and went above and beyond to make the whole process easy and stress-free.

It’s rare to come across someone who genuinely cares about helping customers the way he does. Vodafone are lucky to have someone like Ciaran on their team. I’d highly recommend speaking to him if you ever need assistance.

November 30, 2025
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Morgan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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