Vodafone Ireland - Galway Williams Street Reviews 

23
TrustScore 4.5 out of 5

4.5

45 William Street, Galway, H91 XW97 Galway, IE


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Rated 1 out of 5 stars

Since I was only in Galway for a week and had lost my smartphone, I was looking for a prepaid SIM card with 3 to 4 GB of data. Unfortunately, this shop only offered unlimited plans, which was way too... See more

Company replied

Rated 5 out of 5 stars

Ciaran Halbard in Vodafone William St Galway was brilliant to deal with tiday- so personable, friendly and efficient signing up my husband as a new Vodafone customer and we also got broadband with him... See more

Company replied

Rated 5 out of 5 stars

An amazing experience in Vodafone Shop Street Galway today. Ciárian was amazing answered every question clearly and in plain language. Gave me all the options available and advised on the best p... See more

Company replied

Rated 5 out of 5 stars

I recently visited the store on William Street and was warmly greeted by all the staff. I had a particular issue with my phone that I needed to get sorted before travelling and Linda was very reassuru... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • 45 William Street, Galway, H91 XW97, Galway, Ireland

  • 091565475

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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4.5

All reviews

(23)

1,684 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Ciaran in Vodafone provided some of the best customer service I’ve experienced in a long time. He was extremely helpful, patient, and clearly very knowledgeable. He took the time to explain everything properly, made sure all my questions were answered, and went above and beyond to make the whole process easy and stress-free.

It’s rare to come across someone who genuinely cares about helping customers the way he does. Vodafone are lucky to have someone like Ciaran on their team. I’d highly recommend speaking to him if you ever need assistance.

November 30, 2025
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Morgan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great and helpful service

March 3, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Alma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Adi was very helpful in Galway City…

Adi was very helpful in Galway City Store. Felt very reassured.

February 26, 2026
Unprompted review
Vodafone Ireland - Galway Williams Street logo

Reply from Vodafone Ireland - Galway Williams Street

Hi Marie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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